I have had the same issue myself, I have been told so many different stories, My entire neighborhood has comcast and i called almost 2 months ago and no-one has called me back or even been to my house to look at anything. @ComcastJodie I do not have a chat option. I appreciate you taking the time to reach out to us here on the forums. - Construct estimates for all Multi . How do you not have internal numbers to contact another internal department? Did you make sure to scroll all the way up? I can surely submit a ticket to see if this piece of equipment is ours. 45 Direct Phone Numbers For Comcast Departments - Consumerist Primary Managers can register their mobile number in My Account to stay notified of network construction affecting your business. So far, I've been able to track down the number for the AT&T engineering department. Anyone know how to contact construction division directly? : Comcast Our Suppliers and Partners - Comcast We are having exactly the same problem. Sounds just like what I'm dealing with. 238 0 obj <>stream We can help with both the service issues and the exposed cable. To send a private message, please click on the chat icon on the top right next to the bell. I appreciate you taking the time to reach out to us here on the forums. Were enhancing this network over time and location-by-location, which briefly disrupts your services. , My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. I have had this identical scenario happen 4 times now. Ive never seen a company treat PAYING CUSTOMERS like this. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Edit: What I really need is someone who can give me a cost estimate on relocation of said lines. 138.8 mi Popular Brands in Reading. How do you not have internal numbers to contact another internal department? Comcast Careers - Create the future with us I have been trying to get service for over a month now. Please take a look at these additional steps, it should help clarify the process. Grasshopper vs Comcast Business VoiceEdge | Which Business Phone Heres how you can prepare: To receive real-time service alerts throughout this process, Primary Managers can register their mobile number in My Account. Utility pole removal | Xfinity Community Forum We began tracking our spend with diverse Tier II suppliers in 2012, and we're proud to have spent more than $1.8 billion since. 0000001622 00000 n 2304870. I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. In addition to custom greetings, on-hold music, call transfers, call forwarding and text messaging, it offers voicemail-to-email transcriptions and MP3 recordings. 0000004361 00000 n Their BuildZoom score of 91 ranks in the top 37% of 167,179 Michigan licensed contractors. Yeah sounds like similar situation. Hello @lanannak. Instead of having overhead cables across our backyard, we are burying all of the lines. Never showed up: How do I contact Comcast Construction? Once completed, this new interchange will be a game changer. Let me know. Comcast Construction - $13,000+ Official Response. Store Locator Status Center Anyone have a contact number for the Comcast field service department Air Systems Service & Construction Sacramento (888)4042772 dispatch@airsystems1.com www.airsystems1.com David Treadaway . You can visit the, We recommend restarting your gateway once service has been restored. I want the service but something has to be done. I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. PDF Construction Meeting Minutes Date: April 3, 2023 City Projects I've contacted Comcast 3 weeks ago to get this started with ZERO help. Our team is here to help. We understand the process can be confusing, but we're here to help. Then search Xfinity Support to start a chat with us. It's been 2 months and I still have nothing. Either they emailed me first or I had to go through multiple people searching by job title in the global address book in Outlook. @ComcastJodie I do not have a chat option. Contacting Comcast Construction Division We need to get an estimate for an apartment building from Comcast. 0000008766 00000 n Download construction standards to get started. COMCAST CONTACT: Anthony Vataloro 617-279-7037 Anthony_Vataloro@comcast.com How do you not have internal numbers to contact another internal department? Now were getting ready for whats next our next-generation network thats faster than ever. I've done that way of contacting you and it's gone nowhere. I am developing an office park in Tallahassee, FL. No one at 800-COMCAST seems to give a hoot about an appropriate contact. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. 0000107620 00000 n Reddit - Dive into anything Prepare for Construction | Comcast Business How your business will be affected When work in your area begins, both Comcast Business and Xfinity services will be interrupted. 0000001745 00000 n Wow! Worst part is Comcast is the only thing available where we are. Thanks to whoever suggested Telling them you're taking down their service lines. I've got a project up in Michigan that requires a few utility poles that need to be relocated. 0000202451 00000 n Engineering Department 120 K Street, Third Floor Lake Worth, FL 33460 Attn: (561) 357-6400 Office (561) 964-3499 FAX Mr. P. Eddie Herron, Manager OSP Planning & Engineering Design AT&T Utility Coordinator PH3103@att.com (561) 540-9262 Direct (561) 964-3499 FAX Our goal has always been to deliver the speed, reliability, and performance your business can rely on. Please create your own post and we will be happy to help. please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. 0000003309 00000 n Connectivity and managing Your Comcast Business network. CONSTRUCTION MEETING MINUTES DATE: APRIL 3, 2023 . WiFi Pro. We need to have our own D-marc from Comcast. We can help with both the service issues and the exposed cable. Then search Xfinity Support to start a chat with us. Online Tools for Customers We encourage you to visit the "Call Before You Dig" website at www.call811.com for tools and information to help your excavation needs. %%EOF Each time the tech arrives to find no work has been done. We know this can be frustrating, and ask you provide us with your, If your residence in the same area as your business location, your Xfinity services may also be affected. @user_285696 Hey there! The area is built up with tons of other buildings in the area so I don't understand how you can't get someone out here? Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. Nurturing Diverse Subcontractors 0000013245 00000 n Contact Comcast We can help with both the service issues and the exposed cable. We'll be there to help. Vice President, Procurement, Comcast NBCUniversal Our Commitment We're committed to partnering with diverse vendors (Tier I) and subcontractors (Tier II), which includes women-owned business enterprises (WBE) and minority-owned business enterprises (MBE), as well as veteran-, LGBTQ-, and disability-owned businesses. I would like to see what we can do for you. 0000004087 00000 n Greater Nashville Area, TN. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. Our home has multiple residents (I rent it out) who would be getting their own individual lines of service to their portions of the house if Comcast brings service. I apologize to hear of the issues you keep running into when trying to get this tap installed. Is there a number to call? My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. These partnerships have proven to be key to the success of our Supplier Diversity program. To do so, click on the chat icon located at the top right of this forums page. Greetings, @l8867vette! Please private message me (if you click on my handle, Comcast_Gina it should give you the option)with the address, your contact number and email and we'll get the ball rolling. Got connected with a nice young lady who had no idea what I was talking about when I asked to be connected to engineering or construction. 0000003156 00000 n Hey @user_42efc9! Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Internet servicability confirmed - Xfinity Community Forum They ran a cable above ground for 400 ft. My service is terrible. @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. New Kensington, PA 15068. To Whom It May Concern, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. @user_285696 Hey there! Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. 0000001138 00000 n I have a mans number in construction that said he would take care of it. If nothing else I need to know how to get out of my contract. The work is done by a contractor Comcast hires. Connectivity and managing Your Comcast Business network. Hi @user_6e9584, thank you for reaching out over our Comcast Business Forums. We don't have direct contact information to provide you, that being said, we can place a ticket into our serviceability division. 0000003610 00000 n Charles Key - Director Of Construction - Comcast | LinkedIn Need to contact the comcast construction team, please help! This way were able to help your business do more and connect more. Since you have already sent a PM, I will continue to assist you through there. Could someone reach out to me as well? We will visit your site to determine installation readiness and discuss workplans and timelines, including any needed construction. It's been 2 months and I still have nothing. Got an expedited ticket. Comcast Construction - $13,000+ : Comcast_Xfinity - Reddit Reliably fast Internet on our Gig-speed network, Ongoing support for property staff and residents, Fast Internet with the bandwidth to handle all their devices, WiFi available with all Business Internet tiers, Additional solutions for cybersecurity, TV, Phone, and more, Optimal enterprise cloud infrastructure solutions. I responded to your private message, Please send a response there. WHAT IF I HAVE TROUBLE USING MY SERVICES AFTER WORK IS COMPLETE? New Construction Service : r/Comcast_Xfinity - Reddit I've had the same issue for nearly a month now. I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. Its so ridiculous. Site Map | Comcast Business Services and features vary depending on level of service. . Can someone let me know how to contact the Comcast Construction Division for the Kansas City, MO area? We are having exactly the same problem. I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. 0000000016 00000 n Xfinity 10G Network to more than 17,500 additional homes and businesses across 450 miles in St. Mary's County, Maryland, delivering its full suite of Xfinity and Comcast Business services. Why do I have to start a new chat, why can't you help me? PDF UTILITY CONTACT PROVIDERS FOR ABANDONMENTS A.T. & T. Telecommunication Angelica Salinas - Construction Coordinator - Comcast | LinkedIn Vast and varied growth opportunities with the tools and support you need. Is there a way to contact Comcast construction Division directly? WILL MY XFINITY SERVICES ALSO BE INTERRUPTED? There is a small backhoe next to the gate at Glenbrook its been sitting there for two months one of the guards thinks it belongs to Comcast. If you ever find the secret sauce please share with me. xref I don't know what else to do. 0000003762 00000 n We have spent more than $16 billion with diverse Tier I and Tier II suppliers since YE 2010, including more than $4 billion in 2017 alone. I apologize to hear of the issues you keep running into when trying to get this tap installed. Pittsburgh, PA 15236. 3709001 cadiver@comcast.net Roy Coto. , I really need to speed up this since we are planning to move to the new office in Sep., we need to have the internet service before we move in. . Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Today's top 301 Comcast Construction jobs in United States. Instead, type "Xfinity Support" there, As you are typing a drop-down list appears. However I haven't received the cal The "chat" button in the top right leads me to nowhere, there's nothing to search for and says there are zero communications. Restrictions apply. The project is in Gresham, Oregon and there is service in the area. Below, youll find options for residential and commercial spaces. You can still watch on the Xfinity Stream app while connected to a mobile network. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. - Oversee Coax and Fiber build to Residential and Commerical buildings. I have a mans number in construction that said he would take care of it. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. I just did, now can someone finally help me? Sounds just like what I'm dealing with. We've received a quote of over $13,000 to construct cable to our home. Sales kicked me back to tech support. Understood. .it's Comcast, don't expect anything to be . Again, I'm getting zero help. 0000202381 00000 n Let your business or community stand tall with a custom network infrastructure. No tech arrived and when I called 30 minutes after the window had expired, customer service said tech noted noone was home. I do not know what to do. Hello! Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. Coordination of scheduling between Subcontractors, Operations Manager, Energy Adviser, Scheduling team, and Customer. That tech put in an order for Comcast Construction to come out and drop the new cable, which was supposed to happen yesterday (August 28) between 8 am and 8 pm. Let's get started by having you send us a direct message so we can help. Sorry to hear about the trouble. Xfinity Planned Outages - Next Generation Network Construction Network construction in progress We're working hard to build the Next Generation Network We're getting you ready for what's next with even faster, more powerful, and more reliable Internet so you can do more, connect more, and enjoy more of what you love. Comcast. Xfinity Planned Outages - Next Generation Network Construction I'm having the same issue, trying to get Comcast to come out to my home which is new construction. Please allow us the opportunity to help and we will see what we can do. The opportunity to be a part of something that impacts millions of lives. Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. To do so, click on the chat icon located at the top right of this forums page. I have been trying to get service for over a month now. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. There is a small backhoe next to the gate at Glenbrook its been sitting there for two months one of the guards thinks it belongs to Comcast. Please include your first and last name, along with your new address, and we will continue helping from there. Each time the tech arrives to find no work has been done. September 19, 2022 Comcast Completes $4 Million Expansion to Nearly 2,000 Additional Homes & Businesses in Northern Utah August 29, 2022 Comcast proudly sponsors the August 26-28 'IMPACT Black Women Experience' a partnership with IMPACT Magazine August 2, 2022 However, in some instances, the line may not have been installed, or it could be damaged and needs to be replaced. Diverse suppliers bring value to our company, not just through their offerings, but also by creating opportunities for economic growth in our communities. During this time, all Internet-connected devices and services will be down, so you may need to plan for alternate accommodations. They ran a cable above ground for 400 ft. My service is terrible. Hicatlusainc. Ive never seen a company treat PAYING CUSTOMERS like this. All I want is internet and home phone - there's a box in front of my house. When you start a thread we ask you post as much detail as possible along with the troubleshooting steps you have tried. If you can start by clicking on the chat icon in the upper right-hand corner of this page and searching for Xfinity Support, you can initiate a PM with us that way. You can also make a payment or pick up and exchange equipment Photos Hours Mon: 10:30am - 5pm Tue: 10:30am - 5pm Wed: 10:30am - 5pm Thu: 10:30am - 5pm Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. Worst part is Comcast is the only thing available where we are. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. Edit2: kicked back to sales, god damn it. All devices on your network will be offline Xfinity WiFi hotspots may also be unavailable. I have had the same issue myself, I have been told so many different stories, My entire neighborhood has comcast and i called almost 2 months ago and no-one has called me back or even been to my house to look at anything. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Contact Us | Comcast Business NEW CUSTOMERS EXISTING CUSTOMERS Let us help you find what you're looking for Ethernet Questions & ordering: (866) 429-0152 Customer support & care: (800) 741-4141 Business VoiceEdge Questions & ordering: (866) 429-2321 Customer support & care: (800) 741-4141 PRI Trunks Questions & ordering: (866) 524-7482 How do you get service?!. In most cases, these lines are installed when your home's being built. DEPARTMENT NOT PRESENT CAMBRIDGE TRAFFIC DEPARTMENT No work Jonathan Brown (jbrown@cambridgema.gov) - for detour plans & line striping . 0 Edit 2: Ill track my progress here and post any useful info I uncover: At&t: called a few numbers, got kicked to sales -> tech support -> advanced tech support (turned out it was just the repairs department) explained my predicament and that I'd been getting transferred all morning. I will be here if you continue to experience difficulty. 0000014297 00000 n 0000002692 00000 n . @ComcastMichael can you please reach out to me as well. How do you get service?! We actively create and expand opportunities for diverse-owned businesses in our supply chain. 0000012164 00000 n We can't cut our grass without moving the cable. .it isn't easy to contact them even when part of your job directly deals with them. Connection Pro. It's an absolute joke how terrible Comast service is. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I've been trying to get Comcast to come out to my home which is new construction for almost one month now. <]/Prev 295588/XRefStm 1442>> An underground cable line normally brings Xfinity services to your home. 0000003459 00000 n Property Development - Comcast Business I would really appreciate any input. Dec 2020 - Sep 202110 months. Phone services will be unavailable, including landline support for emergency calling. 198 41 Our highly experienced team will help you select the best services for your property. We handle installation and activation, plus provide on-going support. If anyone with xfinity is reading this please help! The two Comcast construction specialists I've spoken to they explained that there is a Comcast service point 100 yards down my driveway. @ComcastMichael can you please reach out to me as well. Comcast has cut service to the house as it has been torn down to be rebuilt in the next few weeks. Please help. Its so ridiculous. I don't know what else to do. If install can use temp line they create ticket for underground line which is installed later (2-3 weeks generally). I've talked to people in the actual construction department maybe 5 times. Comcast Service Center. I cannot tell you how many times we have called customer service to no avail. user_285696 Hey there! I have had this identical scenario happen 4 times now. Comcast Reports 1st Quarter 2023 Results - Yahoo Finance Contact Us | Comcast Business I did reach out to Comcast Business on Tuesday but in retrospect, I should have called the construction division. A community that reflects your values and inspires others to make a positive impact. . @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. The last time we checked, a license was not required for in Southfield. It's an absolute joke how terrible Comast service is. All users should have access. My service was installed in January 2021 which was 4 months ago. We are continuously expanding opportunities for new businesses to partner with us, and this is an important part of having our commitment to Diversity & Inclusion (D&I) extend beyond our business to benefit others. Comcast has been forced to shell out $700,000 in refunds and cancel the debt of more than 20,000 Massachusetts customers after a state attorney general investigation found the company routinely jacks up consumer bills via a bevy of misleading fees. Thank you so much for reaching out to us here on our Community Forums platform. My husband runs a small business and we're really losing out. Thank you so much for reaching out to us here on our Community Forums platform. I hope you are having an amazing day!

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