Maybe we need to put our embarrassment behind us, keep the membership and use it. Just Purchased the Occidental Vacation Club Membership 12 years ago Save My husband and I purchased the Royal Club membership a few weeks ago. 4. Seems there are plenty of rooms just simply do not wish to honor a gift voucher that we were really excited to receive. Annual Frequency in Prime Time valid until 2036 Julio in the Mexican restaurant made our evening supplying us with so many different shots and entertaining. FORBES TRAVEL GUIDE recognizes Royal Hideaway Playacar as one of the BEST Luxury Hotels in the WORLD, Occidental Vacation Club Offers Yacht Club Membership, Occidental Vacation Club recibe RCI Gold Crown Ratings, Occidental at Xcaret Destination Announces First Club Opening, Occidental Vacation Club Opens New Sales Room in Cancun, Grand Changes Made at Occidental Punta Cana First Club Lounge, Occidental Vacation Club Owners Praise Their Club. Just Purchased the Occidental Vacation Club Membership 12 years ago Save My husband and I purchased the Royal Club membership a few weeks ago. Yes the popping of the champagne corks when someone buys a unit is exciting, but in the end if you decide to take the leap no one is twisting your arm. No hassles, no surprises, awesome trip. Alternatively, you may use, Playa del Carmen Hotels and Places to Stay, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. Following up on the Occidental Vacation Club growth plans, a new sales room opened at the Barcel Tucancn Beach. of We hope our experience can help others out there. The bed was HUGE so it didn't matter and the view more than made up for it. Occidental Yacht Club is a way of making a lasting impression to people who matter to you he added. Review tags are currently only available for English language reviews. The service was very good thanks to Daniel, Hernan, Roberto, Luis, etc. We had paid the down payment, then monthly amounts for approx 18 months, then simply stopped sending them money. As a First Club Member, you will be greeted by the Concierge while enjoying a fresh glass of Champagne. more. The beach area is lovely and is man made, could do with some extra sand. We learned that you have five business days from the date you sign the paperwork, and that there is nothing the company can give you or have you sign that will nullify this right. Although all Occidental guests receive excellent treatment, we pay special attention to those that choose to upgrade to First Club, he says. OVC, a division of Occidental Hotels and Resorts (Madrid) includes resorts in Aruba, Costa Rica, the Dominican Republic, Cuba, Haiti, Colombia and Mexico. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The refurbishments have expanded both the reception and waiting area, where First Club Members arrive to enjoy a welcome beverage and private, attentive First Club Concierge check-in services. If these so called 'membership' were such good 'deal', why the keep on increasing 'perks', etc We certainly understand that our story is like that of many others who have purchased a membership, but we have seen so many "what do I do?" The Mexican restaurant (La Hacienda) and the Royal Club along with Le Buffet were our favorite restaurants. Please could you send me all the information to socialmedia@mx.occidentalhotels.comLooking forward to hear form you,Kind regards. The Members-only Lounge is available for Gourmet Breakfast, Premium bar, or just a classy hangout joint with good music, he says. We had already used the 'free 2 weeks vacation' within the frst year, so basically just consider it a wash. We did get regular threatening letters initially, but eventually (after probably 3 years) they stopped. Features include exclusive parties, private member areas, and discounts on all-inclusive vacation packages. What you need to do to cancel your Mexican timeshare. We then spent the next two days in Mexico changing our minds a dozen times about how the timeshare was a good thing, and that wed be able to make it work for us. All the staff were great, very friendly, Alberto really looked after us at Guacamaya bar too, his jellyfish shot is well worth a try!! For us, it was a great experience, the best hotel I could chose for our honeymoon, the best place, the best timeIn a more neutral point of view, overall the hotel I think deserves four stars, my experience is worth more than five, and the experience of others sometimes is one, two I dont think this hotel deserves less than four in an impartial point of view. Riviera Maya, Aruba and the East Coast of Dominican Republic are all abundant in natural beauty. Y celebrar que tienen. Also on our paperwork it shows we purchased a two bedroom unit in Prime D2 season at Occidental Allegro Nuevo Vallarta. The park is awesome, and is very big, and you need several days to enjoy its beauty and activities. Lets remember that were all adults here and you need to take responsibility for your actions. The elegant British-inspired design of its villas and the Mexican-style dcor of its beautifully appointed rooms and suites. Its a special restaurant for Royal Club guests only. The time was right, because we went in October, low season in October-November and not too much people in the hotel. Ask Sudburyitalian about Occidental Tucancun, Ask ReviewsByMichaela about Occidental Tucancun, We compared the lowest prices from 17 websites, We compared the lowest prices from 14 websites, Fiesta Americana Condesa Cancun All Inclusive, We compared the lowest prices from 15 websites, We compared the lowest prices from 12 websites, Book Direct for the Lowest Rates and Exclusive Benefits. when offered and walk away. Tripadvisor performs checks on reviews. Occidental Grand First Club Cozumel Review of Occidental Cozumel Reviewed February 10, 2017 This was our third year at the Grand we love the resort. Welcome to the world USA/Canada 888-538-8048. Thank you. See All Timeshares / Vacation Rentals Conversations. We read every word of it. o Just so you all know this resort is truly beautiful. We were told by the sales man that we could cancel at any time hoever reading threads like this one i dont believe it to be the case>! The email address I just purchased the Occidental Vacation Club at Allegro Playacar. o Yes there is a service that helps with this, but its dependent on if the person renting selects you. However, we had a good experience with a June trip to Cape Cod by banking our week with RCI, and we're heading back to Mexico using our free week certificate in August--I can let you know how it goes, if you'd like. Some items at available upon special request, but even the basic services are truly elegant says Vice President of Marketing Marcel Olivares Occidental Vacation Club, a vacation ownership company known for its attentive service. As an Occidental Vacation Club member, you can create an online account to request reservations, manage your ownership, view member benefits, and much more. that would appeal to the most demanding vacationer. We went 2 times breakfast there, and it has a beautiful view! As an Occidental Vacation Club member, you can create an online account to make There is a lot of threads on this and usually the OP is quite panicked. I have to admit I went to the presentation having no interest because I just wanted the discount tickets to Xcaret. The room has everything you need and was beautiful. Being part of a full scale all-inclusive just arrived home from an amazing week at the tucancun. I promised when I came back I would post to warn people to be prudent with their money. Occidental at Xcaret Destination: First Club is Fabulous - See 22,795 traveler reviews, 20,801 candid photos, and great deals for Occidental at Xcaret Destination at Tripadvisor. Bonus weeks on top of the package you are buying. I am very nervous about this and don't know if I will regret it! I posted this on another thread, but thought it might help anyone here who hasn't seen it. 2-Bedroom Unit for 6 people The mini bar is filled everyday with cold drinks, room has everything you need (shampoo / toothpaste/filter coffee machine/ shower gel/ hairdryer/ iron ect..) the whole hotel is spotless! There are some people out there for which a vacation club (timeshare) will work well for, and some who wont. As you know we are now in the rainy season, this is why it is delaying the completion of repair work on the pool. For those of you who have bought a house its much the same, page after page of paperwork that you need to sign. Occidental Punta Cana has 5 theme a-la-carte restaurants, one large buffet plus a hamburger joint for lunch and a pizza or taco place for dinner. When I asked for it I got nothing but sales crap. more. I've seen that people purchase the great idea of what those pushy sales people sell without enough information about the market to compare. See all 8,570 reviews. I hope this story is able to help some of you out there. mpgiesemann, Marketing Office at Occidental Tucancun, responded to this review, ASISTENTE BARCE C, Jessica Reyna Arechiga General management assistant at Occidental Tucancun, responded to this review. Your specially appointed 2-bedroom suite is equipped with every conceivable comfort and luxury, including Snorkeling Gear or a Fishing Rod, as well as special privileges to beach beds, Members Only Lounge for a daily Gourmet Breakfast and Premium bar. We had a corner room so could see the sea and the lagoon which was perfect. A convenient oceanfront location alongside one of the Riviera Mayas most beautiful beaches. We didn't get much hassle from the timeshare people and fair play once we made it clear that we were not interested we were not bothered for the rest of our stay. Warmest Regards. A voucher for $275 US for dinner at a very high end restaurant in Playacar. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The food was beautiful. The vacation package experience starts with a relaxing ride to the marina in a private SUV. I wouldn't be caught in those time share memberships. Special privileges include preferred accommodations, private members lounge, gourmet breakfast as well as a Members-only barbecue, private pool, beach and Jacuzzi. We are very happy to know that kindness and excellent service of our staff, the rooms, our varied and exquisite cuisine made your an unforgettable holiday which is our goal.We are glad that your stay has been pleasant .We hope to welcome you again, please, contact us before your next visit.Best regardsJessica Reyna ArechigaGeneral management assistant, Really great location and the staff are really friendly, the only thing that let's it down is having to pay for WiFi and you only can use it on one device, I would stay here again and Alberto Martmez who is a bar man was excellent at his job and really friendly. Our third room sufficed, but nothing special. I would highly recommend going for breakfast. Cuando Occidental Vacation Club, una divisin de Occidental Hotels and Resorts, recibi la codiciada calificacin de la Corona de Oro de RCI para 10 de sus resorts, decidieron celebrar. And moved it to the Lobby Very disapointed!Who wants to look at palm bushes and a parking lot! PRICES INCLUDE TRANSFER FEES, CLOSING COST, AND TAXES WHEN APPLICABLE. I was horrifed as champagne was popping and they said oh there is another owner. Occidental Xcaret - Fans & Info | Are First Club members able to sell a week They wouldn't do it, so I didn't pay anymore. Annual Dues 610us. Dear Sudburyitalian:Before than anything a cordial greeting from the team that makes up the Hotel Barcel .We sincerely regret not being able this time to meet your high expectations and for give us your valuable time to write a review on this website and call our attention to issues in which we can improve. The resorts six swimming pools, many of which boast incredible views of the Caribbean Sea. I did pay for the wifi which is expensive but I never had a problem with connection anywhere, I could even face time from the sea :-) Can't find a fault, amazing hotel with gorgeous food and lovely staff. Wifi should be free, only free for 1 hour per day. We feel that our Club has to deliver a vacation experience of exceptional quality. Their timeshare program is called Occidental Vacation Club, which can be found at each of Occidental Allegro's hotels and resorts. We look at the First Club as a haven where members can savor premium liquors, wines and delicious snacks, enjoy soft music from the entertainment center, or share a conversation with friends.. Adems de otras calidades de clasificacin, la designacin final de la Corona de Oro se logra solo a travs de Comentarios de Invitados reales con calificaciones de puntos que deben ser ms altas que 4.4 de 5. All 11 Occidental Vacation Club vacations include unlimited meals and snacks, la carte dining in specialty restaurants including unlimited alcoholic beverages; sports (including tennis on a lighted court, water polo, aqua aerobics, and kayaking where available), use of the fitness center and more. Please see our partners for more details. We tried to cancel within the 5 days by FedXing our cancelation papers (we have moved to another city in Mexico and couldn't appear in person). The cruise includes a variety of snacks and beverages in addition to which, and may also include special requests from those on board ranging from a chilled bottle of champagne to ocean fresh chilled shrimp or even local octopus a la Czanne. With a strategy based on continuous innovation and a different approach to reaching out to potential This is the version of our website addressed to speakers of English in the United States. It was too expensive for us, so we decided to stay as it was. My family and I are members of the vacation club that allows us access to First Club. Miss the view of the ocean and the hot tub and to lay out ! To see and hear about the Occidental Yacht Club experience, see some member videos at http://www.youtube.com/watch?v=R_Xr0WCpZ9U. We stayed at this resort because we are members of the 'First Club', Occidental Resorts and when trying to use our membership weeks this last year, we were informed that there were no rooms available at ANY of their Mexican locations. Occidental Vacation Club began operations in 1993 with the vision of offering an attractive and different product to the vacation club market. We can help you plan your stay from the airport pick-up to the best tours and excursions of the area. Certainly the chairs and beds are not always available, but we almost every day found a nice spot to rest and sunbathe. The next day, we went to the beach(beach???). We would love to become a member in the future. We have such a bad feeling for Occidental considering the hard sell we endured and the personal embarrassment that we fell for their line. Daily entertainment and a supervised Kids Club (ages 4 12) are also part of the package, as well as nightly shows and live entertainment and all taxes and gratuities. Then after over a week, we were given a contact at headquarters who promised to resolve this, who ended up telling us the hotel was full despite several discounted rooms listed during the dates we wished to stay on line. The other option is to contact the company you are under contract with and see if they would be willing to take it back. Towels are available at the pool so no need to pack any. I reminded them that I had the paperwork stating how much our stay at the Royal Hideaway was valued at, and that we wouldnt be charged a penny more, and if they did try to charge use anything additional that they would be dealing with our credit card company (used to make the deposit), and our attorney. Are you able to rent out vacations to other people through RCI and make any profit at all? This First Club Membership within The Occidental Vacation Club offers special attentions with access to First Club lounge, Private Club areas on the beach, pool and restaurants in addition to superior and tastefully decorated units. And now, as a part of Barcel Hotel Group, the options are growing even more! a. I am very disappointed in the customer service and overall lack of professionalism in this experience. I asked ALOT of questions, and tried to reconfirm the promises made in the sales pitch by making sure I had it in writing. resorts offer our members additional destinations, from Colombia to Italy, the vacation possibilities a very satisfied owner community of over 30,000 members. Occidental Resort Vacation Club Grand Level, Red Flags during a Timeshare/Vacation Club presentation, Marriott Vacation Club Destinations Exchange Program, Marriott vacation club points-good, bad and ugly. Occidental Vacation Club has been providing wonderful vacations for over 20 years, and with 23,000 families relaxing in Occidental resorts from Aruba to Mexico, it's easy to see why so many people are members. 3.5K Activity 2 new posts today 50 in the last month 3,526 total members No new members in the last week Created 11 years ago Group rules from the admins 1 Be Kind and Courteous We're all in this together to create a welcoming environment. At first, they didn't give us the room that we paid for, then when we got into the room, the A/C wasn't working. You didnt have to pick that day. I can't say enough about all of them., If you read through the posts youll see that most agree with member Priscilla Day Haynes who says we love the hospitality. We selected the Royal Club Luxury room, but I wanted to upgrade to the Royal Club Junior Suit. I have a week and then bonus time, where you can only book 60 days in advance. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. It didn't take long for buyers remorse to set in. Taxes and fees that are shown are estimates only. For others a timeshare may work very well. We were relocated, only to find the shower was faulty, resulting in flooding. The only downside was having to pay extra for wifi, we didn't bother getting it as we were told you could only connect if you were in the lobby! Tripadvisor performs checks on reviews. We are glad to know that the location of our hotel, the attention that our offer you staff have made your stay was most pleasant. It is worth it! Hopefully you don't want to watch TV while in paradise. We will be glad to welcome you again soon in our property.Sincerely. Mexico, Dominican Republic, Costa Rica and Aruba are just some of the options your membership has to offer. We were offered a better price, additional bonus weeks, and other perks to reconsider our decision. Occidental First Club Substitution. I have 3 favorite resorts, Xcaret, Allegro Playa and my newest Allegro Cozumel. at Occidental Tucancun, responded to this review. To get laundary done is costly when compared to other resorts we have been at. Dear mudfish812,First of all, please accept our most sincere apologize for any inconvenience caused during the reservation process. We wanted to cancel our membership, but ready the paperwork in the binder again only to see line item #28 of the Terms and Conditions of Membership Purchase Contract: Cancellation: The purchaser may cancel this Contract without any penalty or obligation within five working (5) days from the date of this Contract, so long as the Purchaser has not received the benefits of this Contract within the term of five (5) days. Guest choose destinations that may include any of a dozen secluded beaches, natural parks or hidden wells, making it a truly unique experience. This is the version of our website addressed to speakers of English in the United States. If you decide not to go to the park, the hotel has lots of fun activities: pool, foam parties, shows at night, tennis, paddle tennis, archery, snorkeling in the sea (the entrance is just by the adult pool), bar, ruins, walking, bird watching, etc. According to Forbes Travel Guide, some of Royal Hideaway Playacars most outstanding aspects include: Relaxing treatments offered at the propertys spa the icing on the cake of an unforgettable vacation experience. All staff were so kind and helpful and provided many lovely cocktails and a great service within our week!The room had a view of the beach (which is stunning) and the marina where you can view the beautiful sunset each night! Shares dropped as much as 30% to a record low of $11.20 Tuesday morning before paring some of those losses. We look forward to serving you again. The new sales room will be functioning at the Barcel Tucancn Beach with a Project Director and five sales representatives in charge of welcoming hotel guests introducing them to the features that make the club so special as well as giving them an on-site tour at one of the near-by resorts so they will be able to see it all first-hand. Live music by our orchestra "Occidental Fun Club Band" (3 days per week) Sports: pool & beach volleyball, water polo, daytime tennis, ping-pong, snorkeling, aerobics, aqua aerobics, archery & shooting, windsurfing, kayaking Taxes & gratuities Contact for booking Gallery Contact for Booking Did you get Interval or RCI with your purchase? You will love it, all the way around. With Barcel Hotels and Resorts acquisition of Occidental Hotels and Resorts and the Occidental Vacation Club last August, the Spanish hotel company enters the timeshare/vacation club segment of the hospitality business for the first time. I'm Zach in room 1825. You will hear people talk about how they got us drunk and took advantage of us. Yes they do offer you champagne and beer, but they also offer you water and snacks if you so desire. that was created when you signed to Occidental Vacation Club. Being part of a full scale all-inclusive resort company, allows the club to offer properties that include multiple restaurants (in some cases up to 8), bars and entertainment facilities. Our goal is to bring all of our properties to higher standards, providing our members with exceptional amenities and benefits, Namnum said. When we first saw our room, we requested an upgraded, as our original did not have a balcony, even though we were untitled to 'Premium Accommodations', as per our reservations. Your outstanding and detailed review for sure will be marvelous help to the future guests.We will definitely pass your appreciation to all the staff that were mentioned by you. Unfortunately, there's no beach service (or free Wi-Fi) unless you're a Royal Level guest. The person said it would still be good in 2011 since our off years didn't count against the certificate. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We always feel like we are the "only" special guests in the entire resort even though we know other club members are vacationing at the same time!, Recommendations vary from so you are going to Coz? The hotel is beautiful as is the food at the buffets/ restaurants. Namnum says that other OVC resorts will see changes as well, with a new Beach Club, Infinity Pool and First Club enhancements at Allegro Playacar and plans for renovations at Grand Punta Canas Royal Club as well. Pilar O, Guest Experience Department at Occidental at Xcaret Destination, responded to this review. Mrs Lorquet, as promised, I am pleased to confirm we have received the sum of 8766, as well as our complete satisfaction from dealing with you and your organization. submitted must concur with the registry Our attorney insisted we send this Registered Mail. Normally, we went to the park after breakfast, spend time there, and came back to the hotel for lunch.

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