Drumlins Dental Arts Dentists Oral & Maxillofacial Surgery Website 23 YEARS IN BUSINESS (315) 446-6477 2217 E Colvin St Syracuse, NY 13210 33. The dentist made me feel worse about myself then I already did. This review was chosen algorithmically as the most valued customer feedback. Product_Or_Service: Dental Work But how can the ADA be critical, when Aspen Dental pays to advertise with them? As a consumer I really dont need to see this, and I was only made aware when I read ADA News lame response to all this [2]. I will not pay the $95 over charge, its not my responsibility. I received a call Mon at 7:31a to tell me that they don't have the crown and I need to resched again. The number for the patient satisfaction team is: [protected] or you can e-mail them at patientservices@aspendent.com. The dentist had already left the room so I told this to the assistant, who checked with Dr. Takeda and came back to tell me the dentist said I should wear it like that and make an appt. I dread going to get it fixed. file this complaint and put in her permanent employee folder or site. We are committed to providing quality healthcare to families located in the Dewitt are, Dental Billing Service & Accounts Receivable Management with accuracy, expertise, efficiency, & resultsyou get paid FAST. Wrong. Aspen Dental Refund Processing in Syracuse, NY About Search Results Sort: Default All BBB Rated A+/A Coupons 31. This is the SECOND time we've had a problem with them. I then spoke to someone in the business office who went over pricing options. BBB Business Profiles are subject to change at any time. Well Aetna said they dont cover the root planning, scaling and antibiotic on the same day. Call us at (844) 296-0187. FRONTLINE examines how the Talibans ban on women working at NGOs has affected the distribution of aid amid several humanitarian crises, how it impacts Afghan women-led households and how it could influence international fundraising. So my first appointment was scheduled down at your location at Madison on East Washington, I took 2 hrs off work and drove 1 hr to this location to only be told they couldn't pull my tooth because they couldn't call insurance co. to verify my insurance. My next (unnessary) appt. So I had to leave the dental chair to go to the front desk and make an appt. They checked my insurance and said it was covered. They are using collection letters threatening my credit to manipulate me into paying them. I provided my dental insurance group Id number and met life contact information so Tamara could contact them to process for the FREE EXAM.. Tamara told me that my insurance wasn't working which was very odd.. Then approximately two weeks after that I received two checks totaling the amount I had paid toward the remaining balance. I call Aspen Dental.and the employee tells me my insurance denied my claim. I went to Aspen because the commercials make it look like a pleasant experience. I have tried calling Aspen Dental and can not get through on the phone. Jennifer Ebanks. She is good at explaining the condition of my teeth at the same time the options that is available for me. Also, we p, Our mission is to provide state of the art dental care to our patients with excellence, compassion and integrity. I would Aspen Dental to update my balance to show $0 due. Customer Reviews are not used in the calculation of BBB Rating. We decided to use savings for this to avoid huge interest charges. I just feels icky, creepy & disgusting. Notice, I said served in Lake County, because thats what we did. The 2nd attempt was with **************** but was unsuccessful as well; possible due to her ******* through the procedure because she needed to be gone by 4pm that day. And I would not like the money to be used toward my next visit, because as I saw previously, every thing I need is covered by my insurance. I was not told that I had to pay for those items out of pocket. I had to wait 3 weeks between them because they couldn't fit me in after 3:30 for several weeks. If patients are unhappy, they have three months to return the dentures and request a full. Denture(s) must be returned within 90 days after refund request date. YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. Their extremely restrictive hours has made it impossible for me to taking any more time off from work and they are unwilling to even to accommodate. About the Business Aspen Dental in Williston,VT offers a wide range of dental services like denture, gum diseases, root canal, crowns and bridges offered by skilled doctors and best lab technicians .To see a dentist near you book online or call during Monday - Friday 6:30am -11:00pm, Saturday 7:00am - 9:00pm, or Su Location & Hours After x-rays, and an exam I was sent to the finance woman. When stupidity is allowed to run amok in dentistry, there are consequences all down the line. They took my insurance card and told me that insurance would provide discounts of $7,445.01 and that the insurance would pay $2,863.92. Explore our FAQs There are a number of questions you may have about Aspen Dental offices, services, dental care, and costs. The lawsuit was filed yesterday in federal court in Aspen Dentals home state of New York. Well, $7, 000 later I have an ill-fitting upper denture. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The patient may have been lied to, in order to placate them in hopes the patient will just go away. I was early for the appointment but she was delayed by other patients thus my care felt rushed and careless. Jan 27, 2013 7:21 pm EST. I had multiple conditions that had ravaged my teeth. I finally told the lady that if I received another call she would hear from my attorney. At this point I am Aspen provided me with an estimate of charges to do dental work on me. Find 475 listings related to Aspen Dental Refund Processing in Clinton on YP.com. Visit Stone Dentistry & Dentures in cicero. 4 days later I received mail starting that I owe ASPEN DENTAL $289 for a FREE EXAM. My professional advice to Aspen Dental: Close half your offices, before the next economic crash makes you close them all. ADMI agreed to pay $15,000 in restitution and $80,000 to the state for future investigations and consumer protection enforcement operations. Even had a girl call for a quote with her still the same price. As I stated, this is the second time this has happened. I'm sure that my insurance paid a good portion of this, and I got nothing in return. Carefully consider the reasons for that? Read our FAQs Speak to your local office I had paid for fillings in the past so I knew it was the correct amount. Bad practice -try to get clients to agree to large billing and never approach the reason you made the appointment. I understand $600 dentures weren't of the best quality and I had lost all my bone mass at the bottom. I have gone back several times for adjustments. Patients dont want to be sitting in the chair, having to face problems they have avoided for so long. As controversy erupts around Clarence and Ginni Thomas, FRONTLINE tells the inside story of their path to power. Please note that this policy supplements the overall refund policy and is strictly related to dormant or aged credits. Current Process (March 2016): All credit balances resulting from payments made by a Third Party Financing Source or credit card company I haven't added any problems. Our motto is "Your comfort is our number one priority. I am trying to trust other people, but cant. Received a bill for $90.00 today, June 4, 2010. - Complaint letter re: crown installation, Dental estimated charges vs actual charges, get rid of the extra charges the bill was paid in full for 5 months, Excessive charge and work done to the same tooth and the tooth issue is still not been resolved. As with most other Aspen dental obligations and promises, the refund hasn't been issued as of today, 10 days later. 600.00 which was set up on a payment plan. I had a tooth extraction and then had lower dentures made. new crown different office. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. This is how you avoid litigation and hard feelings over money. All the dentists speak perfect english with no accents, which is very hard to find, I am somewhat of a dental phobic, and Dr. Juan Kassab and his entire staff made me feel so comfortable and confident in their care. The policy covers all dental procedures provided by Aspen Dental, including fillings, extractions, root canals, and dentures. They are not trying to charge me because of their mistake, Desired outcome: The $900.00 is what was billed to my insurance company but after receiving my benefit statement and checking with Ameritas Dental on the phone, I was told that the maximum to be billed to me should be $720.00 (eligible charges for PPO). We accept walk-in denture visits at our 1000+ locations. I called my insurance *************** and they told me to file a claim about my $290. I am having a problem now with them billing me for something that as part of the group program they agree to accept a set fee. I called Aspen and they said they sent it in in June and were waiting for it to be processed. I never got an answer to that statement. I do mot want anymore services done by your company and told them to close my account and to notify Snap, Inc with my cancelation. Well, we will see what happens. 10/31/2022. Our practices are committed to treating patients with the compassion and respect they deserve. Account_Number: XXXXXXXX. Today, November 24, 2022, will be my fourth appointment for having a crown (the same one) installed for the fourth time. Part Three of FRONTLINEs documentary series America and the Taliban examines the United States rushed exit from Afghanistan and what it left behind. The' 'dentist' got really mad, told me there was nothing wrong with it. The girls in the office as well as the office manager Lisa are extremely helpful. Temporary crown that was put in on 4-14-23. The insurance representative said that they paid claims filed by Aspen twice for the exam/X-rays and then for the filling to repair the tooth. December 29, 2021, Aspen Dental area manager *********************** told me over the phone that he would refund me $727.20 for August 18, 2021, a bad filling job Aspen Dental did. I've had many, My four year old grandson had his procedure done today February 8, 2017 under general anesthesia. **** paid their portion ($164.80) and I paid my portion ($41.20). I went to Aspen because the commercials make it look like a pleasant experience. It just so happened that when I was cleaning the denture I saw the broken screw sticking on the denture. They should have at least tried to get me in but they didn't want to. I right away headed to Aspem Dental where it was done. Please remove my account from collections and remove any negative marks towards my credit. He never did and then pulled a bait n switch sending me an email stating I will not get a refund unless I sign a release form. I claimed bankruptcy a few months after that. They know the answers and arent afraid to share them, making them the rarest of birds. She asked to try another adjustment once again. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. MISSION: ? Dollars and Dentists, our joint report with the Center for Public Integrity reported in June that Aspen Dentals practice of serving patients who cannot afford a dentist has led to complaints of patients being locked into debt as well as being overcharged and given unnecessary treatments. They carefully measured my mouth, took x-rays, and crafted dentures that, after pi. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The dentists and staff at Aspen Dental offices around the U.S. provide access to high quality, affordable dental care for millions of patients, the Syracuse-based company said. maybe a break in price for putting my teeth back in or free. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Kasey @ Aspen Dental, I'm very sorry to hear about your billing experience. Aspen Dental fixed 3 filings for me that were originally completed over Thanksgiving Break. They hung up on me, so I contacted the BBB. you don't want or need an employee like this in your organization. See reviews, photos, directions, phone numbers and more for Aspen Dental Refund Processing locations in Clinton, NY. I received a full set of dentures from the above business in August 2022. I have been in so much pain, I REALLY need help. this confrontation occurred on or about 4/26/23. This is how things have gotten so bad, and there is no relief for working dentists under capitalism. So no the original complaint was not resolved to my satisfaction as the Aspen Dental owner reached out to me at all. I dont have a crown in back tooth. she didn't want to discuss a bill i had received from you. Would NEVER go again. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Funding for FRONTLINE is provided through the support of PBS viewers and by the Corporation for Public Broadcasting. Aspen Dental management, up to their CEO Bob Fontana, cant obtain malpractice insurance, because theyre not qualified to treat patients. Just about anything in private practice is better than corporate dental [1]. I knew my teeth were bad, that is why I was there. I had caps/crowns or whatever they are called on all my top teeth. I finally said I would think about it and would let them know at my next Appointment, August 29, 2022. Two months of enduring ongoing inconveniences and incompetence and I've still gone untreated due to their refusal. They sent my bill to my husband's insurance instead of mine, they never sent his in. I wish to have all claims reversed and payments refunded so that I may seek adequate care from another practitioner. I can't say, From Business: We have designed our website to provide a comprehensive dental resource for you and your family. I've had both a wisdom tooth removal and a root canal performed at East Side, and both were extremely pleasant experiences with NO PAIN at all. So they might want to try resubmitting a corrected code, which in that case would mean they (Aspen Dental) would have an additional credit for me if the insurance company covers a part of that. We are committed to providing quality. The 1st time I put the dentures in that they provide, my face swole up. Highlight the procedure to be refunded. If a patient in a traditional private practice has an issue with any of the work done, there is typically a face-to-face discussion with the dentist and/or the office manager. Pay real dentists what theyre worth, and let them run their offices. Dr. Laura is friendly and gentle. In July, I received a LATE NOTICE from Aspen Dental. I guess they don't care about patients as much as they say, since they didn't want to help resolve the issue by letting me in at my scheduled time. Huh huh huh? I paid $4312 on July 26th for un rendered services at Aspen Dental located at **** ******* ** *** **** ********* ** XXXXX. She is good at explaining the condition of my teeth at the same time the options that is available for me. Crap like this in our faces is also why people are cutting out paid-for TV. I recently scheduled some dental work for my wife. She is an angel., A modern and relaxing atmosphere.

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