? Thanks for posting those numbers. You may call us toll-free at 800-545-0008. This past Monday I finally got the notice, almost two months after the change was made by United. I was on princess many years ago. Something happened to me . Princess EZair (For North America Only) On select voyages Princess EZair will be the only way to book cruiseline air. Our En Route Desk provides 24/7 support to ensure your air travel is as worry-free as your cruise. Yes, to change one way you have to change both. Cancelflexible airfareup to 45 days prior to departure with nofees. Mark Inappropriate. I want to change my return flight, but cant figure out how to do it online( I want to keep our flight to Southampton). OH-Go Reds #6 At this point, this flight is no different than any other ticket that you purchased on your own. Perseverance pays off! Very important to have ifneeded using EZ Air. These fares are typically higher than Restricted fares, but include the following added benefits: Restricted fares:Our Restricted fares will typically be lower than our Flexible fares, with the following terms: When it comes to exploring legendary destinations around the world, youve always chosen Princess Cruises for its service and dedication. The OceanReady Process. Travel Tips 13.5K subscribers We are onboard the Regal. Our representatives will record your new flight information into your booking record.". Flexible fares:Flexible fares are designed for those guests who have less certainty in their travel plans and want the freedom to cancel their flight arrangements easily. Restricted fares are non-refundable and must be paid in full at the time of booking. On a recent cruise I booked Delta with ez-air and Delta made 4 flight changes in a 3 month period the last 51 days before departure. You should always check with the airline directly for any changes. Arriving the day before takes a lot of the stress away and we don't need to worry about weather or equipment trouble diverting out flights. When they finally answer. October 10, 2009. But Delta never told me, I found out myself after their latest ridiculous flight change. This is what travel insurance is for. The Princess agent did some checking and said that they hadn't gotten the change and would send a notice when the fixed it. PRINCESS EZAIR WARNING EARLY TICKETING IS CONSIDERED A FLIGHT CHANGE HUGE FEES 5,546 views Jun 8, 2022 389 Dislike Share Save Let's Go! They will put you on hold while they call the EZ Air folks. #1. Call 1800-PRINCESS and ask the rep. These fares are typically higher than Restricted fares, but include the following added benefits: Restricted fares:Our Restricted fares will typically be lower than our Flexible fares, with the following terms: When it comes to exploring legendary destinations around the world, you've always chosen Princess Cruises for its service and dedication as The Consummate Host. Fees apply within 45 days. Department you're calling Customer Service. Dress Code and What to Pack for a Cruise. Its so expensive now. Best time to dial 2pm. Payment is due immediately upon time of air booking. It took EzAir a couple of days to say there was a itinerary change. If your flight is cancelled or you have a last minute emergency,how would you get through to them? Princess Cruises - eZAir Holland America Line - Flight Ease Cunard Line - CompleteAir Designed for the modern traveler, these flight programs provide cruisers access to real time airfares with your choice of airlines and flights any time from 330 days up to 4 days prior to sailing. Does anyone have the phone number for EZ air should you need to contact them while your traveling in case you need their help? December 20, 2010. Fees apply within 54 days. I believe if you booked your cruise in US dollars, the EZAir fares will also be priced in US dollars. This is a dedicated phone number, not the Princess contract number. I tested this out this morning with other ticket agency and they show the same as Princess. Delta is a mess. It was their schedule change that caused your issue. Air charges are fully refundable until 54 days prior to departure. Of course that's the regular Princess number and they won't let you speak with EZ Air. The ticketing request button was gone so I thought it had been ticketed. Powered by Invision Community. Princess EZair program is an innovative service designed to seamlessly coordinate your air travel with your cruise itinerary. 800-545-0008-stateside 661-284-4410 outside US I pulled these numbers off internet I just talked to Princess & verified those numbers. Was not going to get to FLL to embark. I used to love EZAir but not anymore. The numbers are also listed on your boarding pass. #cruiserestart #cruiseupdates #letscruise #medallionclassapp #cruiselife #welcomebackprincess #cruisecritic #cruiseship Powered by Invision Community. I'm not sure whats up with Princess these days. If the flight is more than 24 hours away then you will most likely be rebooked by the airline or EZAir, last minute cancellations or emergencies you are provided an enroute delay number to call in your travel documents/travel Summary. That's right -- if you want to fly with someone booked in another cabin that is already linked on your cruise reservation (like, y'know, your kids) you must first book your own flight and make note of the flight booking number. Air Transportation: Same Day Late Arrival Protection. Question - should I care that Princess hasnt notify me? Its called In Route Assistance. On occasion they have made drastic changes such as this against one of my reservationsbut I guess I've been lucky and I've always been able to make adjustments through their medallion support line. Announcing Our 2023 Cruisers' Choice Award Winners! If the flights have been paid for by Princess- I always call Delta. No fee until 45 days prior to departure. Air charges are non-refundable (e.g. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Tom AF-1 12.4k March 4, 2007 Cincinnati. 800-545-0008-stateside 661-284-4410 outside US I pulled these numbers off internet I just talked to Princess & verified those numbers. Air Canada has changed one of the flight times 3 times. This is a dedicated phone number, not the Princess contract number. I check other private website for air flights and they are the same as Princess schedule. no cash back). Access Your Booking Without Registering Access your cruise without logging on Required First Name Last Name * Date of Birth Booking Number Manage Booking Already Registered? Does anyone have the phone number for EZ air, should you need to contact them while your traveling in case you need their help. Plus, you'll find a host of other exciting benefits: The new Princess EZair Program offers two distinct pricing options, each with specific features and benefits depending on your travel needs. Thanks for posting those numbers. Licensing Information: Getting flight quotes or booking flights is easy, but if you need help contact us or your Travel Advisor. Because one way of the flight was changed, they ended up canceling both of them before my TA got new flights rebooked. Should I be buying my own air at this point? Click here to reload the page in order to enable certain features. Future Cruise Credits (FCC) Travel Documents. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. In our case, Princess hasnt updated there flight schedule with the airline schedule. These calls will be routed to our customer service centers in Australia or the United Kingdom, subject to the time of call. I have Air Canada booked through EzAir for August. Very important to have if needed using EZ Air. Princess EZair program is an innovative service designed to seamlessly coordinate your air travel with your cruise itinerary. Air payment is due on the date of the final cruise payment not at the time of air booking. The agent first said that the ticketing would happen 45 days before departure to which I said it's something like 35 days right now. If there aren't options on Delta then I call Princess because they may have to book with a different airline instead. They were able to make it work. That's a mess. Powered by Invision Community. She's been embattled as they all have over the past couple of years and still heavily discounts so I try not to add more to her plate unless absolutely necessary. Get personalizedsuggestions based on when and where you sail. #3. Air charges are fully refundable until 45 days prior to departure. I'm not sure whats up with Princess these days. I just talked to Princess & verified those numbers. Common Questions and Topics. Well my thanks to my wife absolutely refusing to be shuffled aside by Princess and assertively insisting in speaking with someone who could address the situation finally got through to someone in their actual air booking department. See for yourself! Princess EZair is quick, easy and a worry-free way to book air, featuring low prices with flexible fares that can be changed up to 45 days prior to departure with no fee. Princess EZair offers real-time, competitively-priced flights that are customized to when and where you sail. I demanded a supervisor and am still holding. Then after pushing her further she said to call the main Princess number. 1-800-774-6237 Of course that's the regular Princess number and they won't let you speak with EZ Air. . I just talked to Princess & verified those numbers. Call-back available YES. That being saidI wish there was a better way to get hold of the EZAir people. Their entire suggestion was to try to find a flight from SFO to Heathrow and if worse came to worse I would wind up joining in Cobh(that means that I would spend a fewdays in London which would have been OK but I would have missed Saint Peter Port. Go into your booking. They will put you on hold while they call the EZ Air folks. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. trbarton, January 21, 2019 in Princess Cruises. Call center hours 24 hours, 7 days. Does anyone know the number for EZ Air that you call if you have any problems? trbarton, January 21, 2019 in Princess Cruises. I got on a chat with Princess and they said "There has been a schedule change but it's not reflected in our system. Both of those numbers areen-route numbers one calls when they are having issues heading to a cruise. And I really wanted to get to Guernsey.). tillys mom, May 5, 2019 in Princess Cruises. Princess MedallionClass FAQ. By Call picked up by a real person YES. Phone number to dial 800-774-6237. What's interesting is that during this time you're not able to modify the flights yourself even when you are outside the 45 day window. princess was no help the princess app still had the old flight on it.I called united and they got it changed for me. Gulf Breeze FL. Plus, you'll find a host of other exciting benefits: An airline credit memo will be recorded minus applicable fees. Anyone else been through this - what should I expect that Princess will do? By Until - suddenly - the original flight route was back. You can now review up-to-the-minute flight schedules, with competitive, real-time airfare pricing and inventory for only those flights that complement your cruise. These fares are typically higher than Restricted fares, but include the following added benefits: Restricted fares:Our Restricted fares will typically be lower than our Flexible fares, with the following terms: Once you experience a cruise vacation with Princess, youll realize that there is no better way to explore legendary destinations around the world. This is just what I needed. Two of them were minor but the last had me leaving FLL about the same time the shipped docked. Not EZAir but 6 months ago we booked 1pm flights out of Vancouver to fly home in May. From 320 days up to 4 days before departure subject to availability, Competitive and updated in real-time based on current airline inventory. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. Factors taken into account in determining the appropriateness of a port of call include, but are not limited to: No change penalty until 45 days prior to departure for Flexible fares only. CruiseHealth FAQ. Just wondering if ez air has a special contact number, or do you just call the 1-800 princess number and wait on hold forever (like I have been doing!). They are both correct. A week later it's til hasn't changed so I called united. Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step onboard. RDC1 4.4k December 20, 2010 #3 Posted April 28, 2017 Murray said: Does anyone have an email address for. So it appears to be resolved but not without considerable effort, time and refusal to be put off by the first four people we spoke to. 19952023, The Independent Traveler, Inc. We are dealing with the same thing with a Delta flight on May 29. Announcing Our 2023 Cruisers' Choice Award Winners! They will put you on hold while they call the EZ Air folks. Cancellation Policy. They were of absolutely no help. Today, I contacted Princess Ez-air (option #4) and James . I need answers - we leave in 9 days!!! It seriously shouldn't be this difficult. . Trip insurance, and through EZAir Princess guarantees to get us there. We used Princess for air reservations on our recent Baltic cruise and vowed to never make that mistake again (mostly bc we couldn't check in early / use upgrades on intl flight and had barely enough time for a connection) but the price was probably better than what we might have otherwise found. After 3 hours on the phone with AA finally got a flight a day early that was workable. Ive tried it; thats why I was hoping someone had a direct number. You have to figure out who is responsible as this is so vague. Link for UPDATED EZ Air Information: https://youtu.be/shousJJ1HI8This video is all about Princess EZAir. Fees apply within 54 days, Cancellation fees may be up to the full value of the ticket, Same date as cruise final payment date. Paid with final balance, Immediately at time of air booking with credit card, Peace of mind that your cruise holiday package is covered and in the event of disruption we will work to assist you, No fee up to 54 days prior to departure, guests will only pay for additional flight costs.

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