One shopper tweeted Argos saying she'd been charged 1,200 and had received no confirmation of her order. Because of this i was treated like a second class citizen. I attempted to purchase something from Argos today for 503.95 and the payment was taken but there was an issue on the Argos website meaning my order didn't go through. On Monday, the allusive 'Lisa', called me. How do I stop the payment as I didnt actually place an order! LOL. I was meant to have been sent a letter regarding the delay - I never received it. FURIOUS Argos shoppers say theyve been left hundreds of pounds out of pocket after being charged for orders that didnt go through. I didn't know whether I was going to be sick or have a heart attack or both (! after that they don't care about whats wrong with your product, I think the whole company is a disgrace, I bought a digital camera, after less than 15 minutes the battery wore out, it also took really bad low quality pictures even though its 10mp (Kodak c1013 DONT BUY THIS PEOPLE), so, I asked for an exchange, (not even a refund!) . I went to order something on Argos today, proceeded to the pay in 3 and changed my mind. I went into the Argos store today and they seem to think because the order failed and I'm received no confirmation emails from them then within a couple of days the money should go back . http://www.argos.co.uk/static/Product/partNumber/7641637.htm Things (IOT). 0. This comment was posted by a verified customer. Talk about what services you provide. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. End of ridiculous conversation. They are blaming Paypal for what it looks it's their issue. Finally, after I had made several more calls and looked at websites and left messages for the charmless 'Lisa', I got a letter in the post on Friday afternoon. Old thread, but I have the same issue. I PURCHASED AN IPOD NANO ( SILVER ) IN FEB OF THIS YEAR ITS BEEN RETURNED AND REPLACED TWICE DUE TO FAULTS, THE MOST RECENT ON SATURDAY 9TH MAY. 15mins, I started shifting from one foot to the other and leaning heavily on the counter, as I tried to control my annoyance. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. So I made a Fast Track order trough their website but whilst checking out I received unsuccesful payment error but in fact I have been charged for an order that doesn't exist. Were really sorry for any inconvenience this might cause. Please feel free to write in and let us know that you dispute our decision (the fact that she was much easier to deal with than 'Lisa', did not make the situation any easier). I CAN NOT GET HOLD OF THE STORE BY PHONE AND ARGOS TOLD ME I HAVE TO SORT IT OUT WITH THEM . I received an email confirmation with the order but there is nothing in my account when I sign into Argos.ie There is no order history section at all. They are still refusing to refund my money. If you have any further queries on this, you can find our contact details here, Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. 3 weeks ago i bought laser hair removal system from argos i had asked casier this prodact 30 days guarantee she said ofcours look at the screen you can chang and i live in England short time for learn English my English not wery well now, im still learn but ARGOS stole my money and they are played whit me i spoked costemer sevice staff she didnt looked the prodact and she decieded to exchange 10 minuts later i went to home bring more many she said to me we havent got any other prodact keep your prodact this is yours for healty reasons we didnt do any think i never used i never opened but they didnt chec they dont no what they are doing I recently did quite a bit of overtime and finally decided to treat myself to a new camera. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. I had this last week, I got charged twice and only received one order confirmation. They seem to have all their beanbags coming from one supplier which is obviously not up to it. Environmental Issues, Home Automation & Internet of Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Customer service is shocking God put me on Earth to acomplish a certain number of things. I then took screenshots of the chat and contacted Monzo. 1 ACCEPTED SOLUTION. If you click on a link in this story we may earn affiliate revenue. And I will never EVER be buying anything from ARGO'S again! Argos have now taken nearly 700 from my bank account and all I got from the complaints department was to speak to my bank who can't do anything as this is an error by Argos. Their site hasn't worked properly for months. It says it was in stock at my local store so I tried to pay for it to then pick up at my store today. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. By this time I was in danger of losing my temper completely and asked for the address which i could write to informed her that i would be putting a complaint on the internet forum and that we would be recommending to our wide circle of friends that they do not use this Argos home delivery service. It then occurred to me that the package was a bit small compared to the size that I was fully aware it should have been. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I was told before that there is slight delay and I will get bed before 20th April now I am told that it will be middle of May for bed which was ordered 23rd of March. Since when was this customer service? Or whatever, I will probably never find out. and would get back to me. I am sorry that you are not happy with your order and I can assure you that we have fully investigated the matter of the camera, whereby you have stated that you received a Vivitar V188 3MP Camera. You never speak to the same person twice, which means no-one knows whats going on, and they can claim its "not their fault". Comments #2 11-01-2021 2:00pm. A few days later I was told that some-one would contact me in approx 3 weeks, to let me know what was happening - this didn't mean I would receive my goods then, simply it would be an update. She also informed me that 'Lisa', had decided to look into the matter as I had waited so long to make the complaint. This usually happens when the payment has been pre-authorised by your bank ready for us to complete your order. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. WHAT ABOUT CUSTOMER PROTECTION BECAUSE YOU CAN BET THAT HAD IT HAVE BEEN A MATTER OF HOURS BETWEEN ME RETURNING THE USED IPOD AND NOT MINUTES THEY WOULD HAVE ACCUSED ME OF SWAPPING THEM OVER AT HOME WHEN I THINK THAT PROBABLY THAT IS WHAT A MEMBER OF STAFF HAS PROBABLY DONE. Order confirmation may take a couple of hours during busy periods. IF YOU VALUE YOUR MONEY, TIME AND SANITY, DO NOT ORDER ANYTHING FROM ARGOS DIRECT EVER - EVEN IF THEY START SELLING PACKETS OF GUM! I read the Argos catalogue number from the side of the box out to Will and had to sit down and get him to repeat the price of it againinstead of my BLACK SAMSUNG PRO GX10 DIGITAL SLR CAMERA, worth 579.99, they had sent me a PINK VIVITAR (what?) Is 10 days normal? I sent a messenger message to Argos who said the extra charge would be refunded. Thousands of households can get 150 free cash for grocery bills, Martin Lewis issues warning to mobile phone users who pay more than 9 a month, News Group Newspapers Limited in England No. June 11, 2022 Posted by: what does dep prenotification from us treas 303 mean . Shoppers will have 30 days from when stores fully reopen to return their goods. They said it . This can take up to 7 working days. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I was unhappy that this had happened, but at least I would get my money back. crossroads grill menu sanford, nc. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. I had wanted to upgrade for a while and as I had a (small, simple) wedding coming up and had agreed to take the pictures, decided it was definitely the right time for the purchase as I could use my own equipment instead of hiring. It could not have been plainer that the days of, 'the customer is always right' are long gone, instead having been replaced by Argos with, 'sc**w the customer and see how much extra money we can make from them'. Argos refused to replace it claiming it had been misused. ************************************I volunteer my time on here to help you, so leaving kudos or marking one of my posts as a "solution" would be appreciated. This content may be old or outdated. I was more than a little steamed, but didn't have time to make calls so started preparing for the wedding and dashed out to get what was needed. This is because the payment will be rejected by, as no order has been placed, this payment then gets placed into Paypals holding account. What a load of s*** they feed to people day in and day out. Normally when you pay a company (rather than an ebay seller or individual), then it is always pending until that company processes your order and captures the pending payment. microsoft flight simulator 2020 stream deck profile; the wrong missy talent show; carleton college athletic director; houghton lake cabin rentals; meijer shredded cheese; morton buildings sales consultant; building within 1m of boundary; jalapeno salt water taffy; define unremarkable medical Jul 3rd, 2022 by . The payment went through on Paypal's end, but when I was redirected back to the store, I received an error saying the payment method was invalid. If it's been two hours since placing your order, and you havent had a confirmation email yet or there was an issue during payment, your order may not have gone through and it could appear in your account as pending. Customers are currently unable to return items to Argos branches in Sainsbury's stores. I've then contacted Argos via live chat and they confirmed the payment is pending and hasn't left my account and confirmed the order wasn't placed. I quote: "This is because the payment will be rejected by Argos as no order has been placed, this payment then gets placed into Paypals holding account. 1999-2023 PayPal, Inc. All rights reserved. he said no. tyrell fuimaono sister; missing 411: the hunted wiki I think its a stock issue. And that Ive USED it! I was told that I would get a call from someone on Monday. I stood for a while and the guy previous that took my order whispered to another guy that then served me. There is no order history on my account, which is the weirdest thing in 2021. By browsing this website, you consent to the use of cookies. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. I have been without my laptop for two months now. Iconic discount shop to shut its doors next month - is your local affected? Turning it on, and testing it?! Very clever! I called again, and was told that actually, no-one stopped the order when I asked them to, so once again, it would take a few days to get my money. Knowing I was getting no where I got to the point of my complaint and asked of they were in the nature of taking money for goods they were unable to provide, also that the internet was showing some of these items still in stock. Can I pay online using my Argos Business Account card. Today it has been 14 days, and still no money. This is a great space to write long text about your company and your services. I never received an order acknowledgement email and there is no Fast track order on their systems. To see all content on The Sun, please use the Site Map. I too have been ripped off my Argo's they just want your MONEY! Sign in or register to get started. Customers have expressed their rage on social media, with some saying they've been charged up to 1,200 for multiple orders that haven't materialised. I cannot believe that I was naive enough to think that this was my long awaited refund, perhaps with an apology at the very least, maybe even a goodwill gesture. I therefore decided to check it - and was straight on the phone to 'customer services'. Use up and down arrows to review and enter to select. Hq Theatres Jobs, Convert One4all To Cash, Ross Mccormack Actor, Argos Taken Money But No Order Confirmation, Who Is The Father Of Amelia's Baby On Private Practice, $10 Gift Card$10+typegift Card, " /> , Convert One4all To Cash, Ross Mccormack Actor, Argos Taken Money But No Order Confirmation, Who Is The Father Of Amelia's Baby On Private He was asked my name and i said justin oneill. All recommendations within this article are informed by expert editorial opinion. Well, lets first get the original payment back that would be a good start! Now I don't have the money to get the correct item I need! my daughter bought an mp3 player but i couldnt find the recit to take this product back as it went falutey i then just took in and she said thats your own falut you should look after your i was affended by this behaver but i thought to leave the shop as i would get arrested for being angrue my daughter then is to never sahop at argos again her grandma was disapointed and want to takew things ferther she new they would just laugh so she let it. They run security checks on the payment and then release it back to your account. When eventually I managed to get one that I wanted the filling was insufficient and lost its shape and volume within a few weeks. It takes 1 day to leave my account but 10 to leave Argos! I then received a delivery on the following Wednesday. Its shameful that Argos are not honest about the delivery dates, well if you are getting too many orders then please do not book any more when customers tries to order online or in store.

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