All employees we met were friendly. Are there opportunities to exercise at Hilton Palacio del Rio? The hotel opened 5days early on April 1, 1968. Comfortable bed and large balcony. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We are always looking to provide our guests with an exemplary value and it seems as though we achieved this during your stay.We apologize for the pool being closed due to the cold weather, but we hope that you were still able to enjoy the other amenities that our hotel has to offer.Thank you again for choosing to stay with us and we hope to have the pleasure of welcoming you back soon. We compile the best rates from several top suppliers to make it easy to book the perfect room. The closest airport is San Antonio International and it is placed within 25 km from Hilton Palacio Del Rio Hotel. When booking more than 9 rooms, different policies and additional supplements may apply. See more questions & answers about this hotel from the Tripadvisor community. The front desk and concierge staff were friendly. Well done to all! Everything was very good, including location and staff, its free wi-fi. The staff did all they can for a REALLY REALLY NICE stay. Review. We are thrilled to hear that you enjoyed our great location on the Riverwalk and near to Rivercenter Mall.Also, thank you for the compliments regarding the smooth check-in process and hospitable team member. A must for some fun and the best fish n chips. Approximate prices in USD for a 1-night stay. Hilton Palacio sits on the River Walk in downtown San Antonio. 2 Dbl City Vw Mobility Accessible W/ Bathtub includes 2 double beds 131-150 width. And it also had calming view. But the room service was super above all. A flat-screen TV with cable and a fridge are provided. We are happy to hear that you found our service to be wam and friendly.Also, our culinary team will be delighted that you enjoyed our Lobby Bar. Your compliments are appreciated and will be shared with our team members. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. Review of Hilton Palacio del Rio. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This is the version of our website addressed to speakers of English in the United States. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Until then, we wish you happy travels! The staff speaks multiple languages, including English and Spanish. if you stay here and like to go to sleep before midnight, get a room facing away from riverwalk. Hi F2277ASmatthewb, Firstly, please accept our sincere apologies for not exceeding your expectations during this stay. Sounds like we got a few things right during your stay, and hopefully we'll see you again. Please dont include personal, political, ethical, or religious commentary. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Room Service; 24 hour front desk; Fitness Center; Restaurant; King Room with Bath Tub - Disability Access. Fresh made breakfast, caring staff, unique location. The hotel, built in 1968, where I had stayed in 1970, was spotlessly clean, and up to date rooms. We are glad to hear that you found our hotel to be ideal for your stay.We appreciate your feedback about the rooms and will certainly take it into consideration as we continue to improve our hotel. The rooms are beautiful with really modern design plumbing fixtures , wood floors and colors. If you're traveling for work, we'll sort the most popular The room was cool enough and the bed there was nice. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Within a 15-minute walk guests will also find the three-block outdoor plaza "Historic Market Square". The staff was unfriendly and cold I was not even offered dri.king water at the registration. This property is making considerable investments and efforts toward becoming more sustainable. Boasting location near The Alamo History Museum, this San Antonio hotel comprises 485 rooms and 2 restaurants. Your contribution should be yours. On balance, Omni La Mansion del Rio scores significantly higher than Hilton Palacio del Rio. Cleanliness 4.6. Hilton Palacio Del Rio. Definitely was not worth the price.More. Stunningly beautiful and exceptionally clean hotel, exceptional location on the Riverwalk. Congratulations and a huge THANK YOU! They made my stay fine. Get expert advice, handpicked recommendations, and tips for your family all year round! Fee. Hilton Palacio del Rio is perfectly situated on the River Walk in beautiful downtown San Antonio, TX.. More. The valet promptly greeted me and shared helpful information prior to taking my car. Adriana our housekeeper really took good care of us with a short window to work with during normal hours. My hotel room had a walkout balcony with a view of the river walk. The staff were courteous. 1,467 reviews. On our way out to leave, Jennifer was standing in the lobby greeting guest. HemisFair Park can also be found only seconds away along with a number of area golf courses. They also had Wall Street Journal and USA Today Newspaper. This is a Proud Certified property where you can be extra sure of a welcoming stay. 1 King Bed Junior Suite includes a king-size bed 150-183 width plus balcony, desk, and safe. Wonderful location and staff, excellent prices. American Express. Log In. The a la carte Coffee Cupboard restaurant is a great feature of the accommodation. There was high speed internet access at the property. We pride ourselves on offering interesting and delicious dining choices, and we're thrilled to hear that you enjoyed them. Air conditioning The Hilton Palacio del Rio is a 485-room, 21-story hacienda-style hotel in San Antonio, Texas that opened in 1968. Great location on Riverwalk. The check-in process was quick and simple. (worth around $25/person when including tax). If River Walk primary destination, place stay.The Hilton . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dear dmillerpac, Thank you for your recent stay and sharing your 5-star review! On-site at the Hilton Palacio del Rio, guests can enjoy an outdoor swimming pool as well as a modern fitness center. 9 of 104 10 of 104. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. Hilton Palacio del Rio is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Check out River's Edge Cafe + Patio Bar, Tex's Sports Bar (the only sports bar on the River Walk) and the famous Durty Nelly's Irish Pub. Balcony Hilton Palacio del Rio. Bar on River walk, Durty Netty's is a fun sing along piano bar. Location 4.8. You can sort and/or filter them by time of year, review score, and more. Bathrooms include a separate toilet together with comforts such as a hairdryer. Enjoy free WiFi, breakfast, and a 24-hour fitness center. unfortunately, after paying $500 a night, i found out that the room faces the riverwalk, which during the day is delightful, but the band starts playing at 7 PM and doesn't end until midnight. We are glad to hear that our team members made you feel at home and that you found our hotel to be impeccably clean. Additional sorting options might be available (by type of traveler, by score, etc). The structure is notable for being a milestone in the use of Modular building construction techniques. They even remembered my name which I loved. Review tags are currently only available for English language reviews. 1,458 comentarios. It's great to hear that you also chose to dine in our hotel for breakfast and that it was excellent. In-room wired and wireless Internet access is available for a surcharge. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Calm, perfectly clean room with the ambience and private balcony too. Hi Jaxops,It is so wonderful to hear that you were able to visit us after 50+ years and enjoyed every moment! This was my third stay at this hotel in for the last two uears and the last one. The only service (valet) was ~$45 ($42 plus tax) per day. Popular attractions Alamo and AT&T Center are located nearby. Thank you again for choosing Hilton Palacio del Rio. Plan your next event or meeting at Hilton Palacio del Rio in San Antonio, TX. The most expensive day is usually Friday. Everything was tasteful and elegant. What are some of the property amenities at Hilton Palacio del Rio? Hilton Palacio Del Rio provides such facilities as an outdoor swimming pool, a patio and a gym. The weather was pleasant, had good stay. Your compliments are appreciated and will be shared with our team members. Visit Family Vacation Critic on Instagram! Thanks Sheila for making our time there special. Tracie. Rooms open to balconies. Perfect location. They were very generous - with liberal policies for the diamond member breakfast coupons, and I want to make sure management knows how grateful customers are to be treated that way. and fun! I have shared your comments with Housekeeping to check your particular room's bed. Dining and drinks. Flat-screen TV This San Antonio hotel offers on-site breakfast in the restaurant. Showcasing a river view, this room has a flat-screen TV with cable and a fridge. We just celebrated our 50th birthday April 6, and because of your interest in our history, you might be enjoy watching "A Tall Story" on YouTube. See 3,887 traveller reviews, 1,202 candid photos, and great deals for Hilton Palacio del Rio, ranked #49 of 398 hotels in San Antonio and rated 4.5 of 5 at Tripadvisor. Boasting location near The Alamo History Museum, this San Antonio hotel comprises 485 rooms and 2 restaurants. Beautiful garden and excellent pool area. Do not be fooled. Very impressive for such an old hotel! Robin S. (Individual traveler, booked 1 room), from . The property reserves the right to pre-authorize credit cards before arrival. There is a nice lobby. Thank you also for being a Hilton Honors member. Welcoming rooms, extremely helpful staff, perfect beds. This is the version of our website addressed to speakers of English in the United States. Specialties: Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. Everyone one at this hotel was extremely nice and willing to make our stay very enjoyable . The room was very comfortable and cool after walking miles on the Riverwalk exploring. We will work to make this more apparent for guests. I liked it, recommendable. A portion of H.B. See 3,880 traveler reviews, 1,201 candid photos, and great deals for Hilton Palacio del Rio, ranked #47 of 398 hotels in San Antonio and rated 4.5 of 5 at Tripadvisor. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We also offer Starbucks in our lobby-level Coffee Cupboard. They had an easy check-in. 200 South Alamo Street, San Antonio , TX, 78205, US, JW Marriott San Antonio Hill Country Resort & Spa, We are an independent travel network Featuring a bay view, this accessible room features a flat-screen TV and a coffee machine. Well done to all! Hilton Palacio del Rio 931 Reviews. We stayed on the 18th floor and I had a breathtaking view of the. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Anything you purchase through links on our site may earn us a commission. Great locations and deals for every budget. Our team is dedicated to ensuring that the historic hotel remains a shining beacon for true Texan hospitality for years to come.We so appreciate your kind words regarding out dedication to cleanliness, refined guestrooms and the history which we were built upon. Learn how and when to remove this template message, Construction of the Hilton Palacio del Rio (1967), https://en.wikipedia.org/w/index.php?title=Hilton_Palacio_del_Rio&oldid=1140754663, Articles lacking in-text citations from January 2022, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 21 February 2023, at 16:34. The Hilton Palacio del Rio features Safe travels! Trust me it is loud. This was my third stay at this hotel in for the last two uears and the last one. In regards to management Nikka is a phenomenal manager and was able to ensure that visitors and HHonors members have everything they need to have a, Dear Melody X, Thank you for your recent stay and sharing your 5-star review! The location of hotel was great. The lobby is beautiful and the upstairs bar was very nice. Chaise lounge in room to enjoy the view or two chairs on the balcony. Safe travels. Forgot . Choose your dates to book todays available rooms and rates. Zachry's 300-ton super crane that will lift 35-ton prefab rooms to top of the Hilton Palacio del Rio Hotel is seen on Oct. 25, 1967. You could also order 1 item from the menu (e.g. The staff team was courteous, the rooms were updated and equipped with great view and a nice comfy bed, as example. Early check-in, late check-out. Hi AgentAndrea, We're so glad to see that your stay at our hotel was an A+! If the River Walk is your primary destination, Hilton Palacio del Rio is the place to First the Hilton property is really no different than other Hilton properties. Check out total event space, meeting rooms, . Many things to mention - everything was clean, outstanding food, incredibly beautiful views. Service 4.5. Your compliments of our ideal location on the River walk, comfortable guest rooms and warm staff are sincerely appreciate will definitely be shared at our next team member meeting. Fairly clean bathroom, big bed, large bedroom. Everything was tasteful and elegant. Immensely pleasant staff, friendly service, non-smoking and individual rooms. We also had to call ahead to get the car, which took 10-15'. Iron, 320 feet From the minute we got there to the minute we left all were very nice, Dear Yvonne_storrs, Thank you for taking time to share a 5-star review! However, our bedding is custom designed by Hilton-to-Home for our hotel guests, offering extra coil support and patented quit-top mattress. Varied breakfast at the hotel restaurant;))). Does Hilton Palacio Del Rio Hotel San Antonio provide bag storage before check-in? The breakfast and lunch were good. However after the first night, I checked the rate and it was $224. Yes, Hilton Palacio Del Rio Hotel San Antonio offers free cancellation. Each room at the hotel has a private balcony, a plasma television, high-speed Internet access and comfy bedding. Hoping we see you again real soon. It's also great to know that you enjoyed the guest room, private balcony and ideal location on the River Walk. We can completely understand your sentiments and would recommend a city-view room during your next stay. Air conditioning This ABSOLUTELY CHARMING hotel was run by the best staff. We are up in our age and know electronics are difficult at times. Any one of them will greet you and ask if you need anything. Contributions should be travel related. Interesting choices. Tracie, Excellent Customer Service, Awesome Brrakfast. Both properties are endorsed by professional reviewers writing for major publications. Until then, we wish you happy travels! The front desk and concierge staff were friendly. I am sorry your experience was not as smooth as it could have been, especially with our valet/front drive. Outdoor seating on the Riverwalk. Yes, send me expert advice, handpicked recommendations, and tips for my family. Tracie, This hotel is a great location right off the riverwalk. of the Americas and the rest of downtown San Antonio. My hotel room had a walkout balcony with a view of the river walk. Close to River-center Mall. Refrigerator No tooth brush&paste, no slippers, no bath rope. The hotel, built in 1968, where I had stayed in 1970, was spotlessly clean, and up to date rooms. Find more info about the property in the questions and answers. What facilities can be used at Hilton Palacio Del Rio? Nikka at the front desk got us in the room we wanted. My husband and I stayed their a few weeks back. We're so glad to see that you enjoyed our ideal location direclty on the River Walk, as well as the proximity to nearby entertainment and dining. She did a great job . Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Children 18 and above are considered adults at this property. Dear nolatraveler12, Thank you for choosing to stay with us and share your 5-star review! Communication was challenging, wi-fi was bad. 1 King Bed includes a king-size bed 150-183 width. I'm sorry that wasn't communicated to you, and we'll do better upon additional training of our Front Drive team. Now $280 (Was $397) on Tripadvisor: Hilton Palacio del Rio, San Antonio. Your time with us is most appreciated, and we hope to see you again real soon. Skip to main content. I had a very pleasant stay. Which popular attractions are close to Hilton Palacio del Rio? We're so glad to hear that from the moment you pulled into our front drive, that the team made you feel at home. All was great! The Hilton Palacio del Rio is a 485-room, 21-story hacienda-style hotel in San Antonio, Texas that opened in 1968. All rooms were placed in 46days and the structure was completed in a record 202 working days with crews working around the clock in staggered shifts. The Hilton made it happen. Everything was tasteful and elegant. The furniture is modern and high tech with plenty of electronic hook ups. Your comments are appreciated and will be shared with our team members. . If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. Hi Luis T., Thank you for choosing to stay with us and for taking the time to review the experience. Ideally, we'd publish every review we get, positive and negative. Had your omelettes (theres chorizo too! BGSanAntonio, Director of Sales at Hilton Palacio del Rio, responded to this review. Beverage cooler/fridge in room to keep your drinks cool and refreshing after a long day of sightseeing. There are no extra beds provided in a room. Safe travels! Each room at the hotel has a private balcony, a plasma television, high-speed Internet access and comfy bedding. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Safe travels! Tracie. We were able to switch rooms after the 1st day to a Riverwalk view room. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. I know it was not the hotels fault but it really made our stay unpleasant. The lobby is beautiful and the upstairs bar was very nice. 7 minutes' walk from the 15-mile San Antonio River Walk, the 4-star Hilton Palacio Del Rio Hotel San Antonio offers accommodation with a luggage storage and a gift shop. Own or manage this property? Internet was not free for HH, mattress had deep holes, a breakfast get some food someplace else. 15 mins walk to the center. . Prices are the average nightly price provided by our partners and may not include all taxes and fees. At Hilton Palacio Del Rio Hotel San Antonio you can pay with Visa, American Express and Mastercard as well as other payment methods. more. The check-in process was quick and simple. more, Review collected in partnership with Hilton Hotels & Resorts. The staff was unfriendly and cold, Ask 408francesf about Hilton Palacio del Rio, Ask Kelley S about Hilton Palacio del Rio, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, Holiday Inn San Antonio-Riverwalk, an IHG Hotel, Relax with a $100 Spa Credit with Your Stay, Holiday Inn San Antonio SeaWorld, An IHG Hotel, JW Marriott San Antonio Hill Country Resort & Spa. In walking distance from restaurants, bars and shops, we're across the street from the Henry B. Gonzalez Convention Center and boast 25 meeting rooms for events. There was a problem loading the reviews. What payment methods do you accept at Hilton Palacio Del Rio Hotel San Antonio? It's great to know that you had a comfortable and modern room with no issues and found all of our employees to be friendly.Furthermore, we are delighted that you enjoyed our tasty breakfast and took advantage of our outdoor seating on the Riverwalk. Tracie. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.
