Took out Excess Protection cover and had to make claim. If you have any questions, please feel free to contact us. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com (Myrna) gave me detailed reply to my requested information. Andra You helped me very well.This is an honest society friendly and helpful! In all these cases, you will receive no refund of the money you have paid. Do you agree with Wisecars's 4-star rating? Wise cars paid the claim in full, with no hassle. When you rent a car, you will usually need deductiblecoverage. Your browser settings can be set to inform you before receiving a Cookie. Claims will be reviewed and a decision will be made within 28 calendar days from the date the claims were received. Dollar charged me for all taxes (about 40% over what had already been paid) and Wisecars have not been able to resolve the issue in the past three weeks. Wisecars discount code & promo code - 65% Off in April 2023 Wisecars discount code |65% Off | April 2023 Last updated 6 Wisecars promo code on April 21 2023 All (6) Deals (6) Our Pick Ford Focus start from $165.84 Get Deal Expires:Apr 28, 2023 Compact or Larger as low as $164.15 Get Deal Expires:Apr 28, 2023 Chevrolet Spark as low as $117.24 Deductible Protection also covers damages that are usually excluded from Collision Damage Waiver which is offered by the Car Rental Companies. We at Wisecars put together a list of the most important information travelers often miss. I wanted our car rental voucher before we left for Europe. Dear Lucy,We are so grateful for your 5-star review. All persons driving the vehicle must be in possession of their driving license at all times. Our 2022 Transparency . Dear Margaret,Thank you for sharing your feedback!We're glad to hear we could quickly resolve your query, we're here for you always if you need further help.Have a nice day!Kind regards,Rachel from Wisecars. When I wanted to pick up my rental car in Las Vegas, I showed up with a debit card instead of a credit card.This was clearly my fault and legally, Wisecars would not have been obliged to reimburse me with anything.But since the actual rental company Fox Cars confirmed that they will not charge Wisecars for anything, Wisecars agreed to re-imburse me with a 75% voucher, valid for 2 years.The 25% held back were to cover their administrative costs, which I totally accept.In all my communication I would like to mention Joana for an outstanding customer service - quick & useful answers and very friendly.To sum this up: based on this good experience (with Joana) after the issues I myself have caused, I will certainly book again with Wisecars and I can only recommend Wisecars. If you cannot take them with you when you go to pick up the car, you need to take them back to the counter later on and add them as additional drivers. The Customer Service was prompt. Both policies will be either: The type of cover that your rental car will have will depend on the car rental company and your pick-up location. In the case where we have no alternative provider, you will be notified, the booking will be cancelled, and the advance payment returned. doug foster architect aylesburyikos andalusia frescoikos andalusia fresco Additional fees can apply with certain Car Rental Companies and in certain countries for drivers aged under 25 years or over 65 years. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. It goes against our guidelines to offer incentives for reviews. Voice your opinion today and hear what 12,987 customers have already said. Please check if the confirmation email is not in the "SPAM", "Junk Mail" or "Unwanted Mail" folders of your email account. You're a credit to the business! See the full list of exclusions under section Deductible Protection Products will not cover. At Wisecars, we aim to work only with partners who offer a fair fuel policy, so that you will get no unpleasant surprises with hidden extras. Rachel from Wisecars. All rights reserved. At the airport, the vendor failed to deliver the car and we had to scramble to make alternate arrangements, while traveling with an infant. Re: Wisecars car rentals 3 years ago Save Good pricing. Replies to negative reviews in < 24 hours. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com Please read carefully the summary of the Car Rental Transaction detailed in the voucher. Failure to comply with the correct procedure will result in your protection coverage becoming invalid. Wisecars Bewertungen 2023 | Trustindex.io Replies to negative reviews in < 24 hours. price was great. Email Protect your account with two-step authentication Cancellation Protection can be purchased only at the time of booking and is not refundable. You are always welcome to give us another call if you need further assistance!Have a nice day.Kind regards,Rachel from Wisecars. User access to all or part of this website may be terminated or suspended at any time, without notice and for any reason. If you do not reply within 15 calendar days to any of Wisecars emails, the case will automatically be closed without any resolution and/or compensation. In most locations, the minimum renting age is 21 years. The car rental company informed us there was not fleet failure, so we are chasing them in order to come to a favorable resolution. If you do not agree with any part of them, you must not proceed with your booking. Always check that the fuel level in the rental cars tank is the same as on the Car Rental Agreement before you leave the rental station. At Wisecars, we aim to work only with partners who offer you a fair fuel policy so that you will get the best deal with no unpleasant surprises. If you do not bring it back with a full tank, you may be charged a refuelling charge plus an inflated cost for the missing fuel. Wisecars offers a wide range of vehicle types, from small cars to luxury vehicles, to fit the needs of all travelers. Wisecars cannot amend the drop-off time once the rental has already begun. Wisecars customer services totally uncaring and unsympathetic. Wisecars is a car rental broker staffed by people who have worked in the online car rental industry for over 20 years. If there are any outstanding charges or you accept any of the supplier's extras, they will charge you in local currency. Wisecars website is a fantastic car rental broker that offers an easy-to-use platform for renting cars. Failure to comply with the correct procedure will result in your protection coverage becoming invalid. Dear Yiset,Thank you for contacting us! Anyone can write a Trustpilot review. If you have already provided us with your flight details, the car rental company will be able to track your flight. Do not use them Still no satisfaction. Expect no protection in case anything goes wrong with your booking. Manage bookings effortlessly. Dear Kushal,Thank you for reaching out to us. We aim to resolve your complaint straightaway and we will confirm our resolution or continuing investigation within 3 business days of receiving your complaint. Easy to find, book and pay. You can also find this information in the pick-up and drop-off details. poshmark shipping label no printer The site says free cancellation until 48 hours before the pick up time and I was a almost month in advance!!! Josep immediately understood and sent it by email within a minute of our conversation. If you fail to act accordingly, the Car Rental Company may charge you for damages incurred to it as a result. As part of our commitment to provide competitive, honest, fair and transparent pricing, we at Wisecars aim to only work with partners offering you a fair fuel policy so you will get no unpleasant surprises with hidden extras. Please note, in most cases Car Rental Companies will reserve a security deposit even if you purchase one of our DeductibleProtection products. I am hoping the rental process is just as smooth. We appreciate you for bringing this to our attention. Wisecars.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. They may be needed if you wish to make a claim. Check out what 12,961 people have written so far, and share your own experience. Im very sorry to hear that you had a bad experience. I then contact wise cars to see if they can help as I was not happy at all and that wise cars did not make me aware of all these additional cost! We decided to cancel it on Monday April 17, 2023, 3 weeks before pick up time, and I got charged $30.00!!! Please note, under no circumstances is the fuel included in the rental price. Wisecars is not liable for services or bookings not fulfilled due to force majeure. I just booked, so I will have to see when I arrive, but I was able to login into the self service portal immediately after booking and see that my rental would be supplied by Avis. When checking through costco, check the hotel packages. Minimum age requirements on larger cars may also be higher at some locations. Please note, the Car Rental Company is not obligated to wait for your arrival, and if you fail to arrive at the pick-up station at the time indicated in the voucher, it may constitute a No-Show on your part. The Fox attendant says "No worries, this happens all the time. For an upcoming trip a month in advance. I thought at first we managed to get a great deal on a car hire for our recent dream holiday to Orlando. If you are not satisfied with any aspect of our service or products you can tell us about your experience in the following ways: Please note that we might request you to contact us additionally via email if you initially contacted us via telephone or messaging platforms and include a reproducible statement about the complaint with any applicable documentation attached. All this experience and expertise is aimed to ensure you get the best experience. With certain Car Rental Companies, amending the drivers name or the pick-up location may require cancelling and rebooking the rental. I called to clesr some info out and the guy that answered the phone was really nice and helpfull his name was Mirek. Read Customer Service Reviews of www.wisecars.com - Trustpilot Once again, my apologies for this issue!Regards,Rachel from Wisecars. Do you agree with Wisecars's TrustScore? All this experience and expertise is aimed to ensure you get the best experience.

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