Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. If your account was suspended for violating Depop's Community Guidelines, you can submit an appeal to Depop Customer Support and explain why your account should be reinstated. However, if the user cooperates and follows the guidance provided, the suspension may be lifted and the account may be reinstated. Okay thank you. They may require further information from you in order to complete their investigation. Hi, reason I'm asking if it is possible to recover a suspended depop account is because my account just got suspended and I'm still waiting on a purchased item to arrive and to post a buyer's item. They partner with a few third-party authentication companies to ensure the authenticity of products from some of their top sellers. DoNotPay can assist in appealing on your behalf on practically any platform there is. It is important to note that unless PayPal suffers a financial loss from the underage users actions, they may not pursue any further action. How To Get Unbanned From Online PlatformsAn A to Z Guide. Hint: Try an acronym that is fun and easy to remember instead of a word or phrase. Additionally, users who are suspected of using fake or stolen payment information or engaging in fraudulent behavior may be permanently banned from using the platform. First, locate the email notification with regard to the suspension and check for the following information: Any indication of a future date when the suspension will be lifted The reason for suspension Instructions from Depop on how you should proceed Here are some rules that you should follow: Other reasons that may result in account suspension are as follows: Note: If you think that your account suspension lacks basis or is a mistake, you can always appeal Depop's decision and contact them here. Depending on the method of verification chosen, it may take up to 5-7 business days to receive a response. Click on the three-dot icon in the top right-hand corner of the sellers profile. His shop policy is invalid when hes not sending me what I paid for. 19 January 2021 Amelia Strike 21-year-old Amelia's Depop account was hacked by a fraudster By Lora Jones Business reporter, BBC News When Amelia Strike, 21, was logged out of her Depop social. I think it has something to do with Etsy acquiring them this year. even if there is no bank transfer, just the mentioning of it my account gets reported to depop as it is against the community guidelines! Avoiding getting your account banned from Depop is always the best course of action. Click Yes or No below. "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. .] Sneakers. Good thing that there is a reliable automation service like OneShop that you can count on to help you save time and effort with its helpful features. Read about our approach to external linking. After getting in touch with depop support, they tell me since the account that was previously linked to my phone had been suspended before (30 day suspension) and I created a new account, AFTER the old one was unbanned . --Diane Poremsky Give back to the Community. Theyll be able to provide you with more specific guidance and advice. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. To open a dispute: 1.Log in to your PayPal account. Log in to your DoNotPay account and locate the Unban My Account product. DOQ (@doqholliday) April 30, 2023 People don't often need to delete their Depop accounts the most common reason this happens is that a user wants to start a new label or shop that they don't want associated with their previous account. 5. Depop - Customer services/security issues. Issue full and partial refunds. It also helps people clean out their closets and make a little bit of money, or start their own independent fashion lines. "Depop Scam So A opens up a depop shop to sell all of her old and unworn clothes one day, someone on twitter tweets at her, attempting to get her attention" Quit wasting time from your already busy schedule while attempting to get your account back. When this happens, an email from Depop is sent to the seller informing them about the suspension. In all cases, the fraudsters demanded to be paid directly, rather than through the app. If you are caught using PayPal while underage, the consequences will depend on a few factors, such as whether or not you were aware that you were underage, and how often you had been transacting via PayPal without the appropriate age restrictions in place. This means that you will not be asked to provide a phone number when you register, which makes the process much easier and more convenient. I told him Id wait to escalate to give him chance but Im considering escalating now because its clear hes not sending it Im just worried as Ive never been in a situation like this before. A few days later i notice my vinted account is low and vinted has suspended the payment - no explanation or contact from vinted. Just share with us the information to verify your Depop account ownership and we'll take care of the rest. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. This review was chosen algorithmically as the most valued customer feedback. viper 5x05 installation manual; how to extend shelf life of homemade beauty products. Dont give up just yet. Be aware of scams and take the time to check the identity of buyers before engaging in any transactions. Fill in the Online Form: You can also fill in an online form on the Depop website with your details, the reason your account may have been blocked and any further information which may be useful. The BBC is not responsible for the content of external sites. However, if you create more than one account, all additional accounts must have different payment details and you must use a different email address for each account. Click on this option. For more information, please see our Here are some issues that you might need assistance with: If you need to free your hands from tasks or you just need some sound advice, sign up with DoNotPay today for quick and guaranteed solutions. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Your G Suite Account Has Been SuspendedWhat Now? Depop is a trendy online marketplace where people can buy and sell clothing in a shared marketplace. Generally, those who submit their identity documents via photo, scan, or PDF verification will receive a response within 24 hours. only pay through the app :) Back up and running again! She is also a freelance writer for ScreenRant, and is the Lead Weekend News Editor at TheThings.com. Go to the profile of the seller you want to report. I received no response, and the appeal was denied. Send an Email: You can use the [emailprotected] for email support. And so, with enough knowledge that will keep your account from getting suspended, you can focus on doing other things that will help grow your business. On Wednesday I logged into my suspended Twitter and submitted a request to reinstate the account. Depop doesn't allow you to have more than one account at once, so sometimes users need to delete an old account to make a new one. Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. Detail how you realized your account was hacked, any actions you've noticed the hacker has taken, and what you've done so far. Now they say they need to verify that it's me they are talking to.? "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". What if you can't log into your Depop account because the hacker has already changed your recovery email and password? I would like access to my account. First, locate the email notification with regard to the suspension and check for the following information: If you believe there was an error, you can contact Depop's help center to have the account suspension overturned. Im just worried as I spent a lot of money and this seller believes they deserve money from me for something theyve no intention clearly to ship. Your best option will be to do it through DoNotPay. Here's what you need to know about the clothing marketplace platform, What is Etsy? However, there are several things you can do to expedite this timeline. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_28',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_29',167,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0_1');.mobile-leaderboard-1-multi-167{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}No, Depop suspensions are not permanent. If you have a Business account, please log in to see the steps that apply to you. I sent it to them and they said I am underage and suspended my account. I don't think it's very professional or courteous to lock someone out of their account for no reason. Eventually gave the account back, again with no message to let her know, but had had taken all the credit that was in the account and refunded items she had sold and sent to people. Is there anyone on here that did or knows anybody that got banned but came back? She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. Your time is better spent logging into DoNotPay, so they can craft a customized legal letter to Depop to get the account unbanned. 2. Suspended for Failure to Pay a Ticket or Appear in Court. Read on to find out what you should and should not do to keep your reselling business safe. Does anyone know what's going on and can anyone advise what I should do next? Report suspicious activity and contact Depops support team. Hackers will never guess it, but you'll remember it every time. It offers the easiest way to reach more buyers in just a few clicks by crosslisting across marketplaces like Poshmark, Mercari, Tradesy, and eBay. A ban is normally forever unless Depop messed up. First, they suspend my account out of nowhere, don't notify me whatsoever and do not provide me a reason for my suspension. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. The general rule is to be a good marketplace attendee and be truthful about your funds and/or items for sale, and respect others' rights while interacting with the community. To get in touch with a Depop support representative directly, start a live chat with them through the Help Center page or email them at [emailprotected] com. You need to resolve allconflicts with other users before requesting deletion. The Twitter support email said my account was reinstated under "new criteria". Channels or accounts dedicated to a policy violation (like hate speech, harassment, or impersonation) If you believe that your channel/account was mistakenly terminated, you can appeal using this form. Is climate change killing Australian wine? Leave the Archive. 2023 BBC. Depop is an online shopping app for iOS and Android that allows its users to buy and sell clothing, accessories, and other items from one another. In addition, you can now ensure that your Depop listings are visible to more potential buyers with the app's new auto-refreshing feature. Its important to remember that Depop may suspend or close any account which they believe has been set up fraudulently, or any account which has been found to be misused. Once processed, you should receive an email from the Depop team confirming that your account has been deleted. Who else would it be after all these years? Depop - Banned, defamed and denied funds that are mine. Accounts are suspended all the time [. Normally when you create an online account to use a platform, software, or even a game there are terms of service agreements you acknowledge. Contact your bank or credit card company and tell them your Depop account has been hacked. The method I used is from a old Device of mine which has lower version of Facebook. Not only does it affect your integrity as a seller, but it can also mean a loss of profits. It is possible to get your suspended Depop account back, depending on why it was suspended in the first place. Ive stated opening the case means I didnt get the item and it wouldve been solved if you just sent me the item, Ive gave him opportunity to ship it before I escalate but he keeps sending the same offer trying to refund me a partial amount saying he should keep a fee for his time packaging the item. You should also follow any necessary safety precautions to ensure product safety and the safety of customers. Dont Give Up if You Got Your Account SuspendedFile an Appeal Using DoNotPay! I had planned to begin selling there also. 4. When you get the email, make a new and creative password that the hacker can't possibly know. Answer a few questions related to your banned account. Please note, the Depop team won't delete your account if you have any open disputes connected to it. Getting your Depop account suspended is bad for business. I recently bought something off of depop through PayPal for a good bit of money. OneShop is a financial technology company, not a bank. Complete your orders and upload tracking information. That said, PayPal reserves the right to take a variety of actions depending on how the user has used the service while underage. However, it is important to keep in mind that Depop does not check the authenticity of all items, so it is still important for buyers to do their own research before purchasing a product. Open a dispute in the Resolution Centre Paid outside of the Depop app? If you do get banned from Depop there are a few actions that you can take. Additionally, the @DepopHelp Twitter account is available for customers to get answers to their questions quickly. A user who violates Depops terms of service may be suspended for a certain period of time or permanently. You can get a full list of rules from the terms and conditions page. the item tracks as delivered and vinted release the funds. While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". By changing your password, the hacker won't be able to get back in. Hes sending me the same offer saying I chose to cancel the order when I opened the case and its his shop policy for no refund or returns. DoNotPay will alert you when you receive a response from Depop. Suspensions occur when someone violates Depops User Agreement, Community Guidelines, or any other rule. For example, we do not allow adult content, nudity, weapons, alcohol or tobacco to be listed on Depop. Depop will review your report and take any necessary action. This will help the team prioritize their requests so that they can get back to customers as soon as possible. Designer. Enter the information associated with your account, such as your username. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Find it on Depop. Hi, this is my first time posting here. The only time you should provide your SSN is if it is specifically requested by a company or government agency that is legally authorized to receive it, and Depop does not fall into this category. If the service is running normally, then you should try clearing your browsers cache and cookies. We have helped over 300,000 people with their problems. The first step is to change your password. And thats it! Furthermore, giving out your SSN can put you at a greater risk for identity theft and fraud. Selling your gently used items or buying items on Depop is fun and exciting. Ive told them to send it to me but have reason to believe I wont get it. It also automatically delists items across platforms once they get sold on another, so you can avoid selling a single item at once on multiple marketplaces. For those who choose manual identity verification, it may take up to 5-7 business days as the documents are verified by a member of the Depop team. We can defend your profile, your store, and your bank account by recovering your Depop account with a few simple steps. If this doesnt work, its possible that your account was suspended or deactivated by Depop. hey guys! After you submit the report, it may take several days for Depop to verify your account ownership and get the account back to you. Use the Depop Password Reset page to send yourself a new password reset email. Now that the suspended account debacle is taken care of, there are probably other things that you need help with. If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. Be sure to include your username in the message, along with your request to delete the account. The admins can help you take care of any unauthorized activity or purchases that were made by the hacker before you got your account back. Once your identity has been verified, you will be given a code that you can use to reactivate your suspended account. Additionally, its important to note that you should never give out your SSN to anyone you dont trust or feel comfortable with. Depop has a relatively small admin team and it may take some time for them to address a hacked account, even after you file a support ticket. Depop - non payment Depop - Banned, defamed and denied funds that are mine. Here are just a few of the many other services we offer that might be helpful to you now or later. This can help your Depop listing placement rank higher in Depop search, which can help put your items in front of more potential buyers and increase your sales. please don't mention bank transfers in my dms! In addition to that, Depop does provide resources to its users to help them authenticate items. However, if the user continues to use the account for a sustained period of time, PayPal may decide to pursue more serious consequences. Their communication has been good but they seem unwilling to make an exception for a good customer, I feel very unappreciated. Then the next day they suspended my account again because of a specific listing that didn't meet Depop's guidelines. It is possible to get your suspended Depop account back, depending on why it was suspended in the first place. Yes, you can use Depop without a phone number. Finally, Depop states that all sellers should foster an inclusive and respectful environment and not promote discrimination of any kind. If your account was suspended for security reasons, youll need to submit the requested documents through Depops Verification Center and provide your personal information for review. Furthermore, with this app, you can see your performance. This includes activity which may be harmful toward minors and/or is not appropriate for our younger users. The Depop team may investigate the circumstances that led to the users violation and may contact the user in order to resolve the situation. Read about our approach to external linking. DoNotPay will do the paperwork for you. I told them they have my physical address, my phone number, and my email address, that's enough. Remember, having a good track record as a seller in the marketplace of your choice is essential. It's such a widespread problem now.". With the perfect combination of selling strategies and compliance with the platforms' rules, you should be able to generate conversions, earn profits, and can eventually get loyal customers. Here's how to use the online marketplace to buy and sell clothing and accessories, How to sell on Etsy, the online marketplace for handmade and vintage items, How to delete a Wayfair account and remove your personal data from the ecommerce site. However, the fun comes to a screeching halt when you find out that your Depop account has been suspended. I don't have any means of reaching out to either of them as I cannot make another depop account (second time I've been suspended ). Its also possible that a bug or an issue with your device is preventing you from logging intry using a different device, such as a computer, to access your account. So it led me to believe I won . They also provide a verified seller program for some sellers, which designates that every item from that seller has been authenticated by them.

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